[SOLVED] Monitor's Audio Issue: sound crackles

Feb 2, 2021
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Hi,

I just bought an Acer Nitro (2 x HDMI 2.0 + 1 x DisplayPort). It's connected to my Surface Book 2, via the Surface Dock. The connection is a mini-DisplayPort-to-HDMI. It's HDMI 2.0 on the display.

I have tried both mini-DisplayPort outlets on my Dock and both HDMI outlets on the display. But the audio coming out of the monitor crackles, whether I'm playing at high or low volume. The cable is a brand new Belkin I purchased with the monitor.

Any idea how I can troubleshoot that? Would I be better off with a mini-DisplayPort-to-DisplayPort cable in your opinion?

Thanks!
 

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