Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
That's not what you said you did. You said you first started the Fax Wizard
from the Start menu. That won't work because you can't attach a document to
those faxes. Only a cover page fax can be sent that way.
Then you said you used Send To > Fax Recipient from Word. That won't work
because the Word Developers failed to connect this utility to the XP Fax
program correctly.
What I said to do was use the Print command in Word. Then choose Fax as your
Printer.
--
Russ Valentine
[MVP-Outlook]
"Bill McClay" <BillMcClay@discussions.microsoft.com> wrote in message
news:CD3C722C-D75E-43AA-89BF-3F60FC646C17@microsoft.com...
> That was the first thing I did. I directed the doc to the Fax printer
> THEN
> started the Wizard. See previous for what happened next. What should I do
> different?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Why aren't you printing to the fax printer?
>> That's how you send a fax from Word.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Bill McClay" <BillMcClay@discussions.microsoft.com> wrote in message
>> news:0A1E33AE-5E4A-4DAD-AE17-D91725C0E4CE@microsoft.com...
>> > After much experimentation, I'm beginning to think the problem is
>> > related
>> > to
>> > faxing a word document. Today I was successful in receiving a fax and
>> > in
>> > sending ONLY a fax cover sheet.
>> > When I try to fax a word doc (scanned in, saved, directed to fax
>> > printer),
>> > I
>> > access the Fax Wizard from my Start, work thru the Wizard to create a
>> > cover
>> > page. Preview shows both pages. When I "Send Fax", Fax monitor shows:
>> > "Dialing; Sending page 1 of 1; An error occurred while sending this
>> > fax".
>> > Fax remains in outbox. Note, message says sending 1 of 1, not 1 of 2.
>> > I tried another approach.sending from the open word window. Clicked
>> > File/Send to Fax Recipeint. This opened a Fax Wizard DIFFERENT from
>> > the
>> > previous one. It contained an option to pick the Fax Software.
>> > Microsoft
>> > Fax option is grayed out. Only option is "A different fax program
>> > installed
>> > on this system". Choice was FAX or my printer. I Chose FAX, entered
>> > critical info, clicked Finish. A cover sheet was created in which a
>> > message
>> > could be typed. Also, a pop-up box appeared (Fax Wizard/Send fax now).
>> > I
>> > typed my message, clicked Send, & got a message "The Wizard has
>> > finished
>> > sending your document". I clicked OK and got a NEW and DIFFERENT "Send
>> > Fax
>> > Wizard" pop up box. I checked Fax Monitor, no fax in Outbox or Sent
>> > box.
>> > I
>> > completed THAT wizard (had to create another cover sheet), checked the
>> > preview (contained cover sheet AND word doc), clicked Finish to send
>> > fax.
>> > Fax Monitor showed: "Dialing; Sending page 1 of 2; An error occurred
>> > while
>> > sending the fax."
>> > Hope this provides the detail you need. Thanks in advance for your
>> > help.
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Any clues for us?
>> >> Has this modem ever worked? Can you receive? Any messages in Event
>> >> viewer?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Bill McClay" <BillMcClay@discussions.microsoft.com> wrote in message
>> >> news:B977DFD6-1DA5-4117-B1E6-06E5A7C8950F@microsoft.com...
>> >> > Am also unable to send faxes..dial-up made, system says pages sent,
>> >> > then I
>> >> > get "An error occurred while sending the fax" and fax remains in
>> >> > Outbox.
>> >> > My
>> >> > modem is an Agere Systems PCI Soft Modem, which is on the Windows XP
>> >> > Hardware
>> >> > Compatability List. Any suggestions on what to do?
>> >> > --
>> >> > Bill McClay
>> >>
>> >>
>> >>
>>
>>
>>
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