[SOLVED] Motherboard Bluetooth Missing In Device Manager

appletatoes

Honorable
Sep 3, 2017
159
1
10,715
Hello,

I had a Windows update today and I'm not sure if this had anything to do with it but I noticed the bluetooth button was missing from my action panel on the left and I couldn't get any of my bluetooth devices to work. In device manager, there is no bluetooth tab. I clicked on view and clicked on show hidden devices and then the bluetooth tab appeared. There was a bluetooth adapter devices listed but I tried updating the driver automatically and the manual way by browsing the the downloaded drivers. That didn't work so I removed the device and I am trying to find "Bluetooth Device (RFCOMM Protocol TDI)" but I can't find it in any of the manufactures under Network adapters. I have attached an image of where "Bluetooth Device (RFCOMM Protocol TDI)" should be but it is not there. Any ideas? I have an Asus Z270E motherboard. I am running Windows 10 Pro 64-bit.

Image

Thank you,
Jeremie
 
Solution
I wonder who actually makes the WIFI chip on the motherboard, Asus brand it as themselves but they do that a lot, i expect its intel or Realtek but I can't tell.
Atheros.
Chipset made by Broadcom.
WIFI module is QCFNA364A
WIFI/BT often same chip

One fix I found for BT stop working on your Motherboard is unplug PC - link

Colif

Win 11 Master
Moderator
I wonder who actually makes the WIFI chip on the motherboard, Asus brand it as themselves but they do that a lot, i expect its intel or Realtek but I can't tell.
Atheros.
Chipset made by Broadcom.
WIFI module is QCFNA364A
WIFI/BT often same chip

One fix I found for BT stop working on your Motherboard is unplug PC - link
 
Solution

appletatoes

Honorable
Sep 3, 2017
159
1
10,715
I wonder who actually makes the WIFI chip on the motherboard, Asus brand it as themselves but they do that a lot, i expect its intel or Realtek but I can't tell.
Atheros.
Chipset made by Broadcom.
WIFI module is QCFNA364A
WIFI/BT often same chip

One fix I found for BT stop working on your Motherboard is unplug PC - link

Now that you mention it, I think I remember having this same problem a long time ago. I think I did fix it by simply unplugging the power cord and plugging it back in. I'll let you know tomorrow if that works.

Thank you!