I'm building a new PC with the below specs, and my motherboard is indicating it can't detect the graphics card.
CPU: AMD Ryzen 7 5800X
Cooler: Noctua NH-D15S
RAM: G.SKILL Ripjaws V Series 32GB (2 x 16GB) F4-3200C16D-32GVK
Motherboard: ASUS AM4 TUF Gaming X570-Plus (Wi-Fi) ATX
Video Card: MSI GeForce RTX 2070 8GB
Power Supply: CORSAIR RMx Series RM850x
The CPU doesn't have integrated graphics, so I'm unable to view the BIOS right now. Upon startup, the motherboard lights come on, all the fans spin up (including the Video Card's fans), the system beeps once, and it begins cycling through the Q LED status lights. Then I get a long beep followed by three short beeps, which indicate "No Video Card detected" according to the manual, and the BOOT (Yellow/Green) and Video Card (White) Q LEDs come on and stay on.
I tried installing my old system's graphics card (an EVGA GeForce 1060) instead of the 2070 to see if it was the card, and I get the same behavior. I also tried this in the second PCI-E slot with the same results.
During all my tests I've had an HDMI monitor hooked up from my old system (so I've confirmed it and the cable are working), and it's never displayed a signal from the new system during testing.
Clearing the CMOS via both the jumper pins and the battery method didn't result in any change.
I've looked up my CPU/RAM's compatibility on the manufacturer's website, and it says the CPU is compatible with BIOS as of version 2607 - the sticker on the board near the RAM slots ends in 4021, which is the latest BIOS version so I assume that's the one that's shipped on it. I don't think there's a way to update the BIOS without a video signal anyways.
My specific RAM isn't listed under Memory/Device Support, but it passes the DRAM check according to the Q LED lights so I don't think that's the issue.
The power supply cables are firmly connected (6+2 pin video card, 24-pin 8-pin and 4-pin motherboard) and I've re-connected them multiple times during testing. The Video Card fans spin when I power it up so I don't think power is the issue.
All this leads me to think the issue is on the motherboard, either the slot or maybe some setting in the BIOS I can't see without a video signal. I don't have a spare CPU with onboard graphics to look around with, and I've done all else I can think of at this point.
Any ideas while I wait for Asus support to get back to me?
CPU: AMD Ryzen 7 5800X
Cooler: Noctua NH-D15S
RAM: G.SKILL Ripjaws V Series 32GB (2 x 16GB) F4-3200C16D-32GVK
Motherboard: ASUS AM4 TUF Gaming X570-Plus (Wi-Fi) ATX
Video Card: MSI GeForce RTX 2070 8GB
Power Supply: CORSAIR RMx Series RM850x
The CPU doesn't have integrated graphics, so I'm unable to view the BIOS right now. Upon startup, the motherboard lights come on, all the fans spin up (including the Video Card's fans), the system beeps once, and it begins cycling through the Q LED status lights. Then I get a long beep followed by three short beeps, which indicate "No Video Card detected" according to the manual, and the BOOT (Yellow/Green) and Video Card (White) Q LEDs come on and stay on.
I tried installing my old system's graphics card (an EVGA GeForce 1060) instead of the 2070 to see if it was the card, and I get the same behavior. I also tried this in the second PCI-E slot with the same results.
During all my tests I've had an HDMI monitor hooked up from my old system (so I've confirmed it and the cable are working), and it's never displayed a signal from the new system during testing.
Clearing the CMOS via both the jumper pins and the battery method didn't result in any change.
I've looked up my CPU/RAM's compatibility on the manufacturer's website, and it says the CPU is compatible with BIOS as of version 2607 - the sticker on the board near the RAM slots ends in 4021, which is the latest BIOS version so I assume that's the one that's shipped on it. I don't think there's a way to update the BIOS without a video signal anyways.
My specific RAM isn't listed under Memory/Device Support, but it passes the DRAM check according to the Q LED lights so I don't think that's the issue.
TUF GAMING X570-PLUS (WI-FI)|Motherboards|ASUS Global
TUF Gaming series distills essential elements of the latest AMD and Intel® platforms, and combines them with game-ready features and proven durability. Engineered with military-grade components, an upgraded power solution and a comprehensive set of cooling options, this motherboard delivers...
www.asus.com
The power supply cables are firmly connected (6+2 pin video card, 24-pin 8-pin and 4-pin motherboard) and I've re-connected them multiple times during testing. The Video Card fans spin when I power it up so I don't think power is the issue.
All this leads me to think the issue is on the motherboard, either the slot or maybe some setting in the BIOS I can't see without a video signal. I don't have a spare CPU with onboard graphics to look around with, and I've done all else I can think of at this point.
Any ideas while I wait for Asus support to get back to me?