Question Motherboard RMA Questions

Neocyte

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Dec 21, 2012
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I'm in the process of packaging my asus rog strix x570-e gaming motherboard because of bad m.2 ports. Few questions:
  1. Should I package anything else besides the motherboard, CPU brackets, I/O shield, and backplate?
  2. Should I include the m.2 heatsinks as shown in the picture?
  3. Is it recommended to use the original motherboard box when sending?
Thanks in advance.
 

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