motherboard screen constant freezes (chillblast)

[lukerexhenry]

When I start up my computer it seems to freeze every time on the chillblast screen. Additionally my keyboard and mouse turn off when it freezes.

What I have been doing is holding the power button then turning it back on and it works every time but I am not sure if this is harmful.

Here is my pc: https://www.chillblast.com/chillblast-fusion-bandit-gaming-pc-next-day-edition--1.html?category_id=412

 

[cin19]

Because you had the H110 MB with 7th gen cpu.

1st to check the MB BIOS version to see it has the newer one or not, according to gigabyte site the MB has to have the F20 at least for the 7th gen CPU. https://www.gigabyte.com/Motherboard/GA-H110M-S2H-rev-10#support-dl

And I see the PC had the Aerocool brand 80 PLUS 500W PSU, we know it is not the good brand, even gtx1050ti does not draw too much power. You may try take the gtx1050ti, using onboard intel iGPU to boot the PC to see the PC will boot up normally or not. Don't forget clear the CMOS first.