Question Motherboard will only detect SSD, no HDD at all

Apr 1, 2019
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Recently upgraded Motherboard/Ram/CPU/Case

In previous motherboard, I had two Hard Drives, and an SSD, that were all being recognized as their own Drive Path Letter, (No Raid Setup or anything just connected and allocated on Disk Management)

But now, on my new setup, the ONLY drive that seemingly can ever be detected is my SSD, that is only 500GB.

I have connected all drives by themselves to the known-good SATA data and power cable that is usually connected to the SSD. They are never shown up at all in my BIOS.

Hard drives I have tried : My two previous ones that were working before, my roommates, and a brand new 4TB HDD. None have ever been detected in BIOS, or show up in Windows 10 under Disk Management

I have flashed my BIOS to the most recent version. I have tried to uninstall the SATA drivers and Intel Rapid Storage Technology Driver as well, with no solution so far.

I am very, very, very, much frustrated and confused. I am starting to think that maybe my motherboard has a fault where it cannot supply the necessary power that the Hard Drives request from the motherboard.


Any ideas..?
 
Apr 1, 2019
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Do you hear the drives power on and spinning?
I tried to listen, but I was not sure if I heard it or not. I read somewhere that unplugging the SATA data cable can cause it to produce more noise for a good way to check, is that true? Also, it is in a bay so I tried to feel for vibrations but I did not feel anything that was a definite sign.
 
Apr 1, 2019
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Please list full specs of your pc first.
Ideas? - Could be, you're using M.2 drive and it has disabled some sata ports on motherboard.

CPU : i7 9700K @ 4.7 GHZ
LGA 1151 (300 Series) 95W BX80684I79700K Desktop Processor Intel UHD Graphics 630
https://www.newegg.com/Product/Prod...7 9700k&cm_re=i7_9700k--19-117-958--Product


GPU : Nvidia RTX 2070 FE
https://www.newegg.com/Product/Prod...0_founders_edition-_-1B4-00GA-000P2-_-Product
Part # 9001G1602550000

Air Cooler : Noctua NH-D14
https://www.newegg.com/Product/Prod...14&cm_re=Noctua_NH-D14-_-35-608-018-_-Product

Motherboard :
MSI MPG Z390 GAMING PRO CARBON LGA 1151 (300 Series) Intel Z390 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard
https://www.newegg.com/Product/Prod...pg z390&cm_re=mpg_z390--13-144-212--Product


Ram : 16GB Trident G Skill
G.SKILL TridentZ RGB Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Memory (Desktop Memory) Model F4-3000C16D-16GTZR
https://www.newegg.com/Product/Prod...=Trident_g_skill_intel-_-20-232-487-_-Product

PSU : Corsair CX 750M Modular Power Supply
https://www.newegg.com/Product/Prod...re=corsair_cx_750m-_-1HU-004G-00073-_-Product

SSD :
SAMSUNG 860 EVO Series 2.5" 500GB SATA III V-NAND 3-bit MLC Internal Solid State Drive (SSD) MZ-76E500B/AM
https://www.newegg.com/Product/Prod...re=SSD_samsung_evo_500-_-20-147-674-_-Product


HDD :
WD Blue 4TB Desktop Hard Disk Drive - 5400 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD40EZRZ
https://www.newegg.com/Product/Prod...stern_digital_Blue_4TB-_-22-235-011-_-Product


Case : NZXT H500i
https://www.newegg.com/Product/Prod...h500i&cm_re=nzxt_h500i-_-11-146-284-_-Product
 
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Apr 1, 2019
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Could this be your problem?

Warning: do not interchange modular PSU cables:
http://www.hddoracle.com/viewtopic.php?f=56&t=2545

If so, then there may be a cheap, DIY fix.

TVS Diode FAQ:
http://www.hddoracle.com/viewtopic.php?f=100&t=86

I could help, if necessary. I would just need detailed photos of the PCBs.
This is definitely very interesting. I was wondering if by some odd chance that I was killing off these drives one by one by a possible power issue, but I have not been able to test for sure. What I really need to do is see if my HDD's can be detected in a different motherboard/psu combo.

As far as I know, I have not tried any different PSU Modular cables, I was closely checking the PSU and making sure that I had the correct PCI-E power connected to the right PSU slot, and then there is a distinct section for SATA and Peripherals, I may go in and take my PSU out and really make sure the connections are good.

What I don't understand is why the same SATA and power cable, works with my SSD but just not any hard drives at all.
 
Apr 1, 2019
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Did you upgrade the power supply for this new system or reuse the old one?
I just used my same Corsair CX 750 Watt, but there is somewhat some RGB going on, but nothing too crazy though. Could definitely be related. I am seriously thinking of just going the route of SSD's because I really don't want to RMA.. haha. (especially only to find out something along the lines of possibly not enough power draw)

edit : just disabled my RGB for RAM and MOBO, but still no drives showing up in Disk Management. Worth a shot!
 
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Apr 1, 2019
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3.5" HDDs require +12V and +5V whereas SSDs generally need only +5V. That may account for the differences in behaviour.
Thanks for letting me know, since I am almost sure I do not feel any HDD spin up when the SATA data cable is unplugged, I am thinking they are not getting any power at all.
 

popatim

Titan
Moderator
Double check the other ends of the (sata) power cables are connected to the PSU in the correct slots there please.
After that we can check with Fzabkar on the TVS diode locations for your exact drives. He really knows his stuff!
 

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