Question motherboard wont detect my gpu.

[Azew]

i have a gtx 1660 ti installed on a z77 extreme 4 ( asrock ) motherboard, and my pc cant detect my gpu at all, not in the bios of the mobo or the device manger, it is fully seated in the motherboard and connected correctly. any suggestions ?

windows 10 64bit version 1809

 

[Dark Lord of Tech]

BIOS up to date?

 

[Azew]

BIOS up to date?

how can i make sure of that ?
how do i compare the latest bios and the current bios i have

 

[rolli59]

Monitor cable hooked to the GPU and displaying?

 

[Azew]

Monitor cable hooked to the GPU and displaying?

when connecting the hdmi to my gpu i get no signal, currently connected to mobo.

 

[rolli59]

If the GPU is getting power directly from the PSU then it is one of two things motherboard slot or DOA GPU.

 

[TenthPlanet]

Have you tried another GPU and see if it works on the motherboard? I just had a z77 board die on me a month ago, same issue, black screen with a gpu installed. Turns out chip that gives power to the PCIE lanes fried. Go check and see if you have a burnt chip near the PCIE lanes. Forgot the chip name.

 

[captaincharisma]

how long did you leave the PC on before you turned it off? i had an issue when i first got my motherboard it would show a black screen until it booted into windows. this in the end a BIOS update was able to resolve the issue for me

 

[Azew]

sorry for the late update guys
i tried my 1660 ti on another pc it it didn't work no fans working not even detected in the motherboard as well.i tried another gpu on my system i think radeon 7800 and it worked perfectly. soo i contacted evga and will send it to them right away could be a defect.

 

[rolli59]

DOA does happen and suspected as much.