Question Motherboard wont detect ram. Ez debug LED shining next to dram

[Resteventro]

So I just bulit a new Pc about a week ago. But the when i tried to install windows 10 onto the thing, nothing would happen. I would put in the Usb into the Pc but the monitor didnt display anything. I later found out that the EZ Debug LED on my motherboard had a light shining next to "Dram". I know that this means that my ram either isnt detected or its failed. I've checked already and seen that my ram is compatible with my motherboard. I dont know what to do since ive already tried to remove the ram sticks and insert them in the same slots again. Though still, it didnt do anything. Any possible ways i can fix this??


-Msi b360 gaming plus motherboard
-Corsair ddr4 ram 3000hz ( 2x 8gb sticks)

 

[alexoiu]

What CPU using?

 

[Resteventro]

Intel core i5 9400f

 

[alexoiu]

If RAM correctly inserted, the board might need a BIOS update to support that CPU.

 

[Resteventro]

If RAM correctly inserted, the board might need a BIOS update to support that CPU.

The thing is that the ram wont allow the pc to fully go throught the booting process since its not detected. so i cant acess the bios. My monitor wont display anything

 

[alexoiu]

Indeed, you'd need a supported processor, if the issue is BIOS related.