Mouse and keyboard input lag

falfel

Reputable
Nov 18, 2015
11
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4,510
Using desktop, (Core i5), Windows 7, no games, and keyboard (wireless) input stops for approx 10 - 20 seconds, and then returns but does not keep any keystrokes made during the delays.

Welcome any hints or possible corrections.
 
Solution
No problem.

For "perfmon /rel":

Press WIN + R keys together and the Run Window will open.

Then in the Open box type in "perfmon /rel" without the quotes.

What you will see is a dated performance history. Errors will be red circles with a white plus sign inside. You can click within the dates to see more details.

MMC "error" - here is one possible fix even though it relates to Windows 10:

http://www.kapilarya.com/mmc-could-not-create-the-snap-in-windows-10

May or may not be directly appliable within Windows 7 but does seem to include that version.

You can google the error for other possible solutions and even some YouTube based explanations and other fixes.

As for proceeding - simplest to more complex is the order I like to...

falfel

Reputable
Nov 18, 2015
11
0
4,510
Appreciate the response and please do not think I am dismisive of your response. I checked the batteries on the mouse (the keyboard is a Logitech light-powered model), ran memcheck, checked for disk errors, but did not want to run through everything that I did because it was lengthy. I noted that many folks with a similar problem seemed to experience it when operating video games, but that is not the case since I do not play those things.

I would welcome any other suggestions (and it is taking time to write this response because of the stated problem) or sites that are as reliable as Tom's Hardware. And again, thank you for responding and any further options you could suggest.
 

Ralston18

Titan
Moderator
Fair enough.

Look at your Event Viewer logs to see if there are any error codes or other warnings.

Likewise run "perfmon /rel" to see if any errors appear in the performance history.

If the problem is related to video games then hopefully you will see some entry or other indication related to the problem.

 

falfel

Reputable
Nov 18, 2015
11
0
4,510


 

falfel

Reputable
Nov 18, 2015
11
0
4,510
Appreciate the guidance. the only thing I see in the Event Viewer is "MMC could not create the snap-in." As to the perf /rel, I plead embarassment and ignorance as to how to do this (my background is ancient - COBAL, assembler code, punch cards, etc.), but I will figure out how to do this.

I somewhere read that running two antivirus softwares can cause a lag, and I did find that I do have this situation, and shutting off one of the programs will be another step I will take.

And again, I truly appreciate your time and suggestions. As I will not be able to do much today, I would welcome any further comments on what I have written above should you so kindly consider continuing, so that I might proceed in a logically orderly manner in taking the above steps.

Thank you.
 

Ralston18

Titan
Moderator
No problem.

For "perfmon /rel":

Press WIN + R keys together and the Run Window will open.

Then in the Open box type in "perfmon /rel" without the quotes.

What you will see is a dated performance history. Errors will be red circles with a white plus sign inside. You can click within the dates to see more details.

MMC "error" - here is one possible fix even though it relates to Windows 10:

http://www.kapilarya.com/mmc-could-not-create-the-snap-in-windows-10

May or may not be directly appliable within Windows 7 but does seem to include that version.

You can google the error for other possible solutions and even some YouTube based explanations and other fixes.

As for proceeding - simplest to more complex is the order I like to follow whenever possible. "Simple" being relative so do what you feel most comfortable doing first. In your situation I would first try shutting down one of the AV programs. Then, if necessary, switch them around. Maybe even try a brief test with both off.

Understand "Ancient History". No apologies necessary. I worked with FORTRAN and punch cards. Lots of BASIC (via yellow paper tape "storage") on mainframes. Plus Apple PC's, Commodores, Atari, early IBM PC's. US Robotics modems and land line connections. Monochrome monitors - things that I am sure are shared by many other forum members....


 
Solution

falfel

Reputable
Nov 18, 2015
11
0
4,510


 

falfel

Reputable
Nov 18, 2015
11
0
4,510
Just FYI. The situation is resolved!

I ran the "perfmon / rel" (which took an inordinate amount of time - a real clue for me!), and saw the one of my two anti-virus (AV) software appeared to the the causitive (AV1) factor in the numerous, numerous, entries. I uninstalled the second AV software (AV2), reloaded AV1 and then reloaded AV2. No more problem!

This old guy cannot thank you enough! And reading your background brought back so many memories - FORTRAN (wrote many an accounting routine on that one - with punch cards of course!), BASIC, Commodores, etc, but so, so long ago. That is why I was so embarrassed in not knowing how to input the "perfmon / rel". I was thinking that I needed to do the old "CD c:\" in order to run it, but your expertise spared me doing something that probably would have made things even worse.

I hope you can use something from my experience in helping others with the same, or similar, issue.

Again thank you!