[SOLVED] Mouse and keyboard stop working with new motherboard on Windows 7 PC

myoclonus1

Honorable
Aug 22, 2013
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10,525
Let me preface by saying I am a novice at computer building.

Last night I upgraded my computer with a new motherboard, CPU and RAM. My computer was running windows 7.

After the BIOS screen, the keyboard and mouse both seem to lose power and stopped working. I restarted several times and this kept happening. Windows otherwise started normally. Restarting in safe mode did not fix this problem.

I was able to resolve this problem by doing a fresh install of windows 10 from a USB device.

I believe this error occurs because the drivers for the mouse and keyboard are configured to the old motherboard. But I'm not sure. Has anyone encountered this problem before? Is this a Windows 7 specific problem or will this happen again in the future when I upgrade my motherboard again?