Mouse and keyboard works in bios,not in Windows.

[WantedChaos]

Hi People,

So my keyboard will only work in the bios but wont work when I go into windows.Once i got to log in screen neither the mouse or keyboard would work.When i plugged in another mouse it worked and used on screen keyboard to log in.Anyone have any idea how to fix this? My device manager also looks like this.

http://imgur.com/a/CiHpU

Any help is appreciated.

Thanks People.

 

[Shaun o]

In the bios settings of the motherboard enable Legacy usb detection of devices.

Connect the USB mouse to the back of your system tower.
You should see a PS2 type Mouse port on the main I/O at the back in a half purple and green color connect the mouse to either the usb ports situated above or bellow the Ps2 port.


The mouse should then be detected as a HID device, and list as a mouse or controler.

 

[WantedChaos]

Thanks for your advice.

It was already enabled and also the mouse and keyboard both usb where plugged in next to the ps2 slot for the old keyboards.

Any more advice?

http://imgur.com/a/8Y6GW

 

[SgtScream]

Have you tried the nonworking usb devices on a different computer?

 

[WantedChaos]

Have you tried the nonworking usb devices on a different computer?

Yes, I did indeed and they worked fine! And I know they work as I can use them in my bios but once windows loads it wont work.

 

[SgtScream]

Post a screen shot of device manager so I can see your list of devices.

 

[WantedChaos]

Post a screen shot of device manager so I can see your list of devices.

Screenshot in post shows the 4 HID Keyboard devices,do you want too see whole device manager?

 

[SgtScream]

Post a screen shot of device manager so I can see your list of devices.

Screenshot in post shows the 4 HID Keyboard devices,do you want too see whole device manager?

Yes, also have you tried plugging those problematic peripherals into a usb 2.0 slot?
USB 2.0 ports are generally black.
USB 3.0 ports are generally blue.
Have you tried plugging those problematic peripherals into the front usb ports on the computer?

 

[WantedChaos]

Post a screen shot of device manager so I can see your list of devices.

Screenshot in post shows the 4 HID Keyboard devices,do you want too see whole device manager?

Yes, also have you tried plugging those problematic peripherals into a usb 2.0 slot?
USB 2.0 ports are generally black.
USB 3.0 ports are generally blue.
Have you tried plugging those problematic peripherals into the front usb ports on the computer?

http://imgur.com/a/aM2Gt

Yes i did indeed have tried all usb ports ,screenshot of device manager there .

 

[SgtScream]

Can you right click on HID keyboard device and select update driver?

 

[WantedChaos]

Can you right click on HID keyboard device and select update driver?

Hi,i ended up just reinstalling windows as I needed to anyway and that fixed it.Thanks for your help tough!