Mouse clicks not registering every time

IrishLuck777

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Oct 2, 2015
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I am having the weirdest problem with my mouse and can't seem to find a solution. when I try to click on things about 1/3 of the time nothing registers. I have tried 2 different mice on multiple usb ports and still the same issue (both mice work on other pc). I tried to update the device drivers and that didn't do anything either. I'm starting to lean towards it being a motherboard issue but am not great with this sort of thing. any input would be much appreciated. thanks
 
Deadromon,
Why do you keep suggesting he get another mouse when he has two already that work on another PC? There is no point, and again he can also test in the BIOS to further see if it's a motherboard hardware issue.

Other:
1) DISABLE anti-virus (don't uninstall, just disable.. possibly right-click in lower system tray and find disable option or whatever).

2) can also use MSCONFIG (start) then click "Diagnostic Startup" etc so when you reboot if things work fine again it's a software issue

3) if actual VIRUS yes Malwarebytes or similar may help fix.

4) Task Manager-> see what CPU usage is-> if it's really HIGH (100%?) due to virus or other reason you may have difficulty registering clicks
 

Deadromon

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Dec 27, 2015
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Welp, you probably have connection errors with your mouse. Or gunk inside your mouse. Make sure that your mouse is firmly attached to the USB port, and try switching it around. Then make sure that the mouse itself works. A way to test to see if its a problem w/ mouse or w/ computer is to go buy a cheap 5$ mouse, and see if it works. If it does, without the problem, then you need a new mouse (and look at that, you already have one). If not, then its most likely a problem with software. It could also be a type of malware.


Article detailing computer cleanup. In it will tell you ways to check your pc for virus and malware for free.
https://www.computerhope.com/issues/ch000179.htm
 


Read his post again. Two different mice verified on a different PC.
 
You can easily verify if it's a USB hardware issue (unlikely) by just booting into the BIOS and using.

Clicking just sends a signal, so if you can move the mouse with no obvious delay every time then I don't see how it could be a motherboard issue.

Assuming that works then it's thus a WINDOWS and/or driver installation issue (but definitely software).

At that point I'm not sure, but maybe DELETE any drivers then reinstall them.

Is this just SINGLE CLICK or DOUBLE CLICK?

Double click has settings in the mouse software that may be set too high/fast.
 

Deadromon

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Oi, 1), why u following me. 2 )and what I mean is you unplug the first mouse to test the port... I thought that was implied. But since there is confusion I will put it in steps

Steps :
Get new cheap 5$ mouse form some place
Come home, unplug your current mouse
Check to see if new mouse works and is registering
If not, the issue w/ computer or malware, if it is, the it was an issue with the old mouse
[Cont for Malwere]
Go to Malwarebytes (https://www.malwarebytes.com/) use free 1 week premium version to scan for malware
If found, get rid of.
If it no fix go to Housecall (https://www.trendmicro.com/en_us/forHome/products/housecall.html)
Its free
Download and let it do its thing.
If anything found, get rid of it.

By this point it should be solved.
 

IrishLuck777

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so far its both single and double click issue. sometimes i have to click 5x in a row on a tab to get it to open or to get a program to run. all the drivers were up to date but ill try to delete and reinstall them
 
SPECIFICALLY what doesn't work or is it random/everything?

I have had issues at times with the Start Menu, Taskbar, Edge browser becoming unresponsive but it wasn't my mouse that was problematic.

It can even be a VIRUS issue.

If it's fairly RECENT then try this:

1) Open System Restore (type "restore" to start and click "create a restore point")
2) create a Restore Point
3) now open the NEWEST point that's BEFORE the problem started (if you have one)

If the problem goes away good though you may lose some installed programs. At that point you can either:
a) roll back to the Restore Point you just created to try and solve the issue, or
b) install the missing programs (write the list as you see it first too)
 

Deadromon

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Dec 27, 2015
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Are other actions like typing and such also lagging? If so, it could be a CPU issue w/ overheating. It sounds like you might have something messed up w/ your PC itself. I suggest CUPID HWMonitor. It's a free software that allows you to monitor your PC temp. It is useful in telling if something is overheating. If the issue if overheating, downloading Afterburner and setting the fan setting to a higher % would fix that.
 

Deadromon

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If its a virus issue, why not get rid of the virus/malware? I suggested multiple stuff above to help with virus/malware. I personally think it would be easier to deal with an install than a reset, since a reset (or rewind) will take more time [ushualy]
 

IrishLuck777

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Oct 2, 2015
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everything works perfect with no lag, only issue is just the mouse clicking. i did try to back/restore my pc to older date and it didnt do anything either
 
Deadromon,
Why do you keep suggesting he get another mouse when he has two already that work on another PC? There is no point, and again he can also test in the BIOS to further see if it's a motherboard hardware issue.

Other:
1) DISABLE anti-virus (don't uninstall, just disable.. possibly right-click in lower system tray and find disable option or whatever).

2) can also use MSCONFIG (start) then click "Diagnostic Startup" etc so when you reboot if things work fine again it's a software issue

3) if actual VIRUS yes Malwarebytes or similar may help fix.

4) Task Manager-> see what CPU usage is-> if it's really HIGH (100%?) due to virus or other reason you may have difficulty registering clicks
 
Feb 16, 2019
11
0
10
0
I am having the weirdest problem with my mouse and can't seem to find a solution. when I try to click on things about 1/3 of the time nothing registers. I have tried 2 different mice on multiple usb ports and still the same issue (both mice work on other pc). I tried to update the device drivers and that didn't do anything either. I'm starting to lean towards it being a motherboard issue but am not great with this sort of thing. any input would be much appreciated. thanks
I am having the same issue.
Up to half a year ago i was using a different mouse which i had been using for years. Eventually that mouse either started double clicking sometime or failed to register clicks, at times it was worse, other times it wasen't happening at all for who knows how long. After like 1 year or more of this, i finally decided that i have had enough, so i bought a cheap $5 mouse to test and it worked better than the previous one, first today about less than half a year later, it started double registering clicks less frequently, at this stage it's about 2/3 of the time. I use my pc for all sorts of things, things that puts my pc at risk. I use the default virus protection and avg, avg seems to be an outdated and unreliable virus protection software, so i am deciding to upgrade it. I have recently bought a new very modern hard drive, i have a relatively new but yet slightly outdated graphics card. I have not changed my motherboard in a while and it's probably relatively old. My cpu is is relatively old as well alongside with every other component in my pc. This may i am getting vr for the first time and i may need to make a graphics card upgrade for that but shouldn't have to upgrade my motherboard. In case the motherboard is the cause, i will have to upgrade that one as well, i just need feedback for that. Cpu i will upgrade eventually as well as i at rare occasions get 100% cpu usage.
Thought i would also mention that i have this monitor that while i am away from it, it goes into dark sleepmode which when i attempt to move my mouse and press any button on the monitor, nothing happens, the only way to restore it is by pulling out the powercord of the monitor and putting it back in, works everytime but i feel the static noises can be a little unsettling at times and it is a rather tedious process. If anyone has a solution to that as well or know of the potential cause, plz inform me.
edit: should also mention that by the time i made the switch from old mouse to new and cheap, i made no changes in terms of softwares and it has worked perfectly fine. My question is, is it possible that my other mouse lasted for so long because it was more expensive and better optimized while the cheap $5 one was unoptimized and doesn't use good quality materials which is why it started struggling so quick?
 

AllanGH

Estimable
Mar 10, 2019
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Hopefully you are not running on a user account that has administrator rights. If this is true, then:
Create another user account on the computer, and give it standard user rights.
Logout.
Login as the new user.
Let windows do it's "getting ready"stuff.
Try the operation of the mouse now.
Does mouse work properly?
If yes, you have issues related to that user account: malware, configuration, etc.
If no, continue to troubleshoot the issue.
 
Reactions: Mandark
Feb 16, 2019
11
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I have some news though. Turns out clicking the mouse hard ALWAYS open new tabs while pressing it very light does not, the sound still triggers and previously i were able to click no matter how light (although i didn't try) So i am 90% ish sure that it most have something to do with the strength of the clicks, something that is blocking light clicks... something physical, say, do i need to clean my mouse?
 
Feb 16, 2019
11
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10
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Perhaps, i am not sure of the other one but i should still have it around. If it DOES need a cleaning, then that's a valuable life lesson which gives me a reserve mouse and allows me to use the better one. Do you think that it needs a cleaning based on the hard click light click explaination? The opening is about half a centimeter or less and the depth is a little less than a centimeter, i would need a specific tool to open it, although that is something i should fix on my own, just need to wait a little bit so everyone here can wake up...
edit: Discovered that by pressing the lower portion of the button, it doesn't click properly while pressing the upper half, it does
 

AllanGH

Estimable
Mar 10, 2019
2,552
533
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My wife and I use track balls (but the button switch actuation is essentially the same as a mouse), and she's a serious clickaholic, while I'm a bit more leisurely about it. Her last issue was essentially the same as you described, which required a disassembly and, I thought, just a cleaning; however, what I found was that the switch actuator bar, molded into the bottom of the external button, had a bit of a groove worn into it, right where the bar presses against the microswitch plunger.

That required trimming away some plastic that limits the throw of the button that you press, and just a bit of scraping with an X-acto knife, to make that grooved spot the "highest" piece of plastic that comes near the microswitch plunger. After that, she was back to clicking like a banshee.

So, while you're in there cleaning, look for that kind of wear pattern. If the mouse is a few years old, you'll likely find something similar that needs remediating to one degree or another.
 

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