Mouse Doesn't Work/Stuck in Safe Mode

[helplessandhopeless]

I have a problem. Two problems to be exact, but the most pressing being that my mouse doesn't work. It is stuck in the middle of the screen, and the cursor is invisible.

The original problem I had, prior to developing this new mouse problem, was the start menu. Neither the windows button nor the icon on the bottom left corner of the screen would open up the windows menu.

To try the solve that, I followed the instructions found in this video

https://www.youtube.com/watch?v=WnAf_NccrXw&app=desktop

I was directed to restart my computer.
Upon restarting it, I was booted into safe mode, BUT my mouse wouldn't move, and the cursor was invisible.

I have tried unplugging the mouse and restarting multiple times, but to no avail. So currently, my main issue is that the computer won't detect my mouse, and I am unable to do anything.

If anyone could please help me out, I would really appreciate it.

 

[Colif]

i don't see how logging into safe mode and out again will fix the start menu. That vid seems like a waste of time to me. bait for the hopeless.

try win button + r and open run dialog box and then type msconfig
use arrow buttons to move to boot tab & then use tab key to get down to where it says safe mode and I think hitting enter will deselect it. tab down to apply and hit enter again.
reboot PC and have mouse again (I assume) - you should be in normal desktop at least.

now if mouse works again, try this to fix start:

right click taskbar, choose task manager
choose file & choose run new task
type cmd and before pressing ok, click Create this task with administrative privileges
type SFC /scannow and press enter

this scans system files and may fix this behaviour

After that, copy/paste this into same window - it needs to be exact
DISM /Online /Cleanup-Image /RestoreHealth

if dism gives a error about needing a source
Download a copy of the win 10 iso from Here - create ISO by telling it you want to make DVD - and then mount that ISO in file explorer (see Here) and then copy paste the below command into command prompt (admin)

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess
Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter

 

[helplessandhopeless]

i don't see how logging into safe mode and out again will fix the start menu. That vid seems like a waste of time to me. bait for the hopeless.

try win button + r and open run dialog box and then type msconfig
use arrow buttons to move to boot tab & then use tab key to get down to where it says safe mode and I think hitting enter will deselect it. tab down to apply and hit enter again.
reboot PC and have mouse again (I assume) - you should be in normal desktop at least.

now if mouse works again, try this to fix start:

right click taskbar, choose task manager
choose file & choose run new task
type cmd and before pressing ok, click Create this task with administrative privileges
type SFC /scannow and press enter

this scans system files and may fix this behaviour

After that, copy/paste this into same window - it needs to be exact
DISM /Online /Cleanup-Image /RestoreHealth

if dism gives a error about needing a source
Download a copy of the win 10 iso from Here - create ISO by telling it you want to make DVD - and then mount that ISO in file explorer (see Here) and then copy paste the below command into command prompt (admin)

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess
Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter

Sorry for the late response. I'll try out what you said now.

 

[Colif]

don't rush just for me, its your system that is being fixed. take your time

 

[helplessandhopeless]

i don't see how logging into safe mode and out again will fix the start menu. That vid seems like a waste of time to me. bait for the hopeless.

try win button + r and open run dialog box and then type msconfig
use arrow buttons to move to boot tab & then use tab key to get down to where it says safe mode and I think hitting enter will deselect it. tab down to apply and hit enter again.
reboot PC and have mouse again (I assume) - you should be in normal desktop at least.

now if mouse works again, try this to fix start:

right click taskbar, choose task manager
choose file & choose run new task
type cmd and before pressing ok, click Create this task with administrative privileges
type SFC /scannow and press enter

this scans system files and may fix this behaviour

After that, copy/paste this into same window - it needs to be exact
DISM /Online /Cleanup-Image /RestoreHealth

if dism gives a error about needing a source
Download a copy of the win 10 iso from Here - create ISO by telling it you want to make DVD - and then mount that ISO in file explorer (see Here) and then copy paste the below command into command prompt (admin)

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess
Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter

well what doyou know. it worked. not only is my mouse back and my computer bootednormally, the solution in the video works too, because my windows menu is now working.

Thanks so much for the help, and your time.

Have a good one,

ded

 

[Colif]

Guess i better add that to list of suggestions to fix that problem. If it returns, you may be better trying the fixes I suggested