Mouse freezes but buttons still work

[Padzki]

My Corsair M65 mouse keeps randomly stops working. To be specific, the movement function randomly stops while the buttons remain functional. The mouse just freezes(can't move the arrow pointer) while gaming or even browsing the web. -when this happens, all buttons as well as the LED are working.. This commonly happens when I use the scroll wheel or click it. There is no indication of my mouse disconnecting when this happens.

To solve the problem, I have to manually unplug/plug the mouse again and it works fine. Probably a sensor problem? Please advise

The current version is: Firmware: 2.26
Software: 1.00.00.11

 

[Brantyn Gerik]

completely reinstall all software, and if that still does not work, try borrowing a mouse to make sure it isn't a usb problem. if a different mouse works, then you can be fairly certain you have a faulty m65 mouse

 

[Xiembeest]

If it's a usb 2.0 usb, plug it into a usb 2.0 port, not a usb 3.0 port.

 

[Brantyn Gerik]

should be no difference in mouse interface between usb 2.0 and 3.0. all of my peripherals are 2.0 based and currently plugged into 3.0 slots with no problems. while this may be a cause, it is highly unlikely

 

[Padzki]

If it's a usb 2.0 usb, plug it into a usb 2.0 port, not a usb 3.0 port.

Thanks for the reply. Does it matter if it's 2.0 or 3.0? My mobo is Gigabyte z87x-UD3H and it seems all USB ports are 3.0.

 

[Brantyn Gerik]

It really should not matter whatsoever

 

[Padzki]

completely reinstall all software, and if that still does not work, try borrowing a mouse to make sure it isn't a usb problem. if a different mouse works, then you can be fairly certain you have a faulty m65 mouse

I have already tried reinstalling all software/drivers. I also updated the latest mouse firmware. I haven't tried another mouse though. Will try later. Thanks

 

[Xiembeest]

should be no difference in mouse interface between usb 2.0 and 3.0. all of my peripherals are 2.0 based and currently plugged into 3.0 slots with no problems. while this may be a cause, it is highly unlikely

Compatiblilty is one of the reasons. For example, my Logitech g25 racing wheel refuses to work in a usb 3.0 port.

 

[Brantyn Gerik]

it is extremely rare for a usb 2.0 mouse to not work in a usb 3.0 port. Corsair and razer are mice that rarely have compatibility problems, and considering it works at all, i highly doubt port compatibility to be the problem here. that being said, trying all the different usb ports is definitely an option, even if they are all usb 3.0, and as last ditch effort, try the usb ports on the case instead of using the mobo ones