Mouse freezing/stuttering on new build

[singh246]

Hi guys,

So I just built my first PC and it is largely a success!

One problem, however, is that the mouse is freezing up for a few seconds occasionally so not only will I not be able to move it but no 'clicks' are registered either. Searching on the internet it seems many others have had similar issues but there does not seem to be a definitive answer and nothing has worked for me thus far.

The mouse is one that I used to use with my laptop (Vista 32 bit) and I had no issues at all, so the mouse is not a problem. I believe I have updated all the necessary drivers post install of Windows 7 (64 bit). I had a look at the drivers for the mouse on the Logitech site but it is not clear they exist. Additionally I ran in safe mode and the problem still existed although did not seem to be as bad?

Lastly the mouse worked fine in the BIOS and if I can remember correctly it even worked straight after I installed Windows and perhaps after a few drivers and programs were installed.

As you can imagine this is quite frustrating and any help would appreciated. Let me know if you need anything else.

Thanks

Here is my build:

Motherboard: Asus Z87M Plus
CPU: Intel 4670K
RAM: 8Gb Corsair DDR3
HDD: Samsung 840 Pro 128Gb
OS: Windows 7 64 bit Home Premium
Mouse: Logitech VX Revolution

31/03/2014 19:22 Just like to say that I went into the BIOS and the mouse was behaving funny there as well!? What is going on?

 

[sunder25]

Hi guys,

So I just built my first PC and it is largely a success!

One problem, however, is that the mouse is freezing up for a few seconds occasionally so not only will I not be able to move it but no 'clicks' are registered either. Searching on the internet it seems many others have had similar issues but there does not seem to be a definitive answer and nothing has worked for me thus far.

The mouse is one that I used to use with my laptop (Vista 32 bit) and I had no issues at all, so the mouse is not a problem. I believe I have updated all the necessary drivers post install of Windows 7 (64 bit). I had a look at the drivers for the mouse on the Logitech site but it is not clear they exist. Additionally I ran in safe mode and the problem still existed although did not seem to be as bad?

Lastly the mouse worked fine in the BIOS and if I can remember correctly it even worked straight after I installed Windows and perhaps after a few drivers and programs were installed.

As you can imagine this is quite frustrating and any help would appreciated. Let me know if you need anything else.

Thanks

Here is my build:

Motherboard: Asus Z87M Plus
CPU: Intel 4670K
RAM: 8Gb Corsair DDR3
HDD: Samsung 840 Pro 128Gb
OS: Windows 7 64 bit Home Premium
Mouse: Logitech VX Revolution

Try swapping to another port.
Swap to an usb 2.0 port in case it's usb 3.0

 

[singh246]

I have tried a few of the back ports and case ports and tried both 2.0 and 3.0 but they all seem to perform the same. This brings me on to another issue (perhaps related) none of my USB 3.0 ports are working with my external HDD using the 3.0 connection. But the drive works with 2.0.

Just this past 15 mins the problem was not too bad but still there occasionally.

 

[sunder25]

You need to install intel usb 3.0 host controller
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21129
No idea about the mouse though.

 

[singh246]

I already have that driver installed.

But more fussed about the mouse...

 

[singh246]

Bump as original post has been updated. Appreciate any help.

 

[sunder25]

Try another mouse if you have one.
If the problem doesnt show up you know what the root is.