- Sep 30, 2015
- 1
- 0
- 4,510
Hardware:
Display:
Samsung UN40JU6700 40" Class Curved 4K Ultra HD Smart LED TV 4K Ultra HD Resolution (3840 x 2160)
Motion Rate 120
Video Card:
ASUS DirectCU II Radeon R9 270X R9270X-DC2T-4GD5 4GB 256-Bit GDDR5 PCI Express 3.0
Connection:
HDMI
OS:
Windows 10 64bit (upgrade) from Windows 8.1
Problem:
On desktop resolution, noticeable mouse lag. This does not impact any 3D application that controls its own resolution. Diablo3, World of Tanks, Guild Wars 2, Civilizations 5, modern Ghost Recon games all work perfectly, even when set to maximum resolution 3800+. However, on Windows desktop, there is a consistent mouse lag (perceived lag). This problem persists regardless of PCs set resolution (800x600) still experiences this lag.
Troubleshooting/ Problem persisted even when:
Changed HDMI ports on TV
Changed HDMI cables
Changed to DVI
Uninstalled graphics driver (no display driver)
Updated graphic driver/tried beta driver
Reduced visual quality effects for windows (ie. Windows drop shadows)
Changing refresh rate manually from AMD control panel
Reseated video card, reinstalled drivers
Tried different mice/inputs
Observations:
When on desktop, if I change the input away from HDMI1 and back, the TV “information” at the top indicates the resolution is (3840 x 2160: 30p), regardless of what I have selected in Windows. Could this problem be caused by the TV forcing the refresh to just 30hz even when I’ve told Windows to run it in 65Hz?
I do a lot of programming and web development on this computer so the lag (while minor) is noticeable and slows down my navigation considerably.
Display:
Samsung UN40JU6700 40" Class Curved 4K Ultra HD Smart LED TV 4K Ultra HD Resolution (3840 x 2160)
Motion Rate 120
Video Card:
ASUS DirectCU II Radeon R9 270X R9270X-DC2T-4GD5 4GB 256-Bit GDDR5 PCI Express 3.0
Connection:
HDMI
OS:
Windows 10 64bit (upgrade) from Windows 8.1
Problem:
On desktop resolution, noticeable mouse lag. This does not impact any 3D application that controls its own resolution. Diablo3, World of Tanks, Guild Wars 2, Civilizations 5, modern Ghost Recon games all work perfectly, even when set to maximum resolution 3800+. However, on Windows desktop, there is a consistent mouse lag (perceived lag). This problem persists regardless of PCs set resolution (800x600) still experiences this lag.
Troubleshooting/ Problem persisted even when:
Changed HDMI ports on TV
Changed HDMI cables
Changed to DVI
Uninstalled graphics driver (no display driver)
Updated graphic driver/tried beta driver
Reduced visual quality effects for windows (ie. Windows drop shadows)
Changing refresh rate manually from AMD control panel
Reseated video card, reinstalled drivers
Tried different mice/inputs
Observations:
When on desktop, if I change the input away from HDMI1 and back, the TV “information” at the top indicates the resolution is (3840 x 2160: 30p), regardless of what I have selected in Windows. Could this problem be caused by the TV forcing the refresh to just 30hz even when I’ve told Windows to run it in 65Hz?
I do a lot of programming and web development on this computer so the lag (while minor) is noticeable and slows down my navigation considerably.
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