Question Mouse randomly freezing, but only happens with new laptop

Jul 27, 2020
6
1
15
0
I have a classic Redragon Centrophorus M601 gaming mouse that works completely fine with older laptops and newer notebooks, but when I connected it to my current ASUS TUF A15, it kept freezing every few seconds. I tried it on all USB ports, and the ports themselves are fine as they work with other devices. I've tried this mouse with other laptops and other mice on this laptop, they all work fine. Just this mouse on this laptop gives me freezing every few seconds. Does anyone know why this is? Is there a fix? Tried reinstalling drivers, windows troubleshooting, tweaking mouse settings, etc. Nothing works.
 

Grobe

Distinguished
It's a software/OS issue. Have you removed any other mouse drivers you might have installed?

Have you checked if it somehow interacts with touch pad driver?

What happens if you omit installing any drivers ?
 
Jul 27, 2020
6
1
15
0
It's a software/OS issue. Have you removed any other mouse drivers you might have installed?

Have you checked if it somehow interacts with touch pad driver?

What happens if you omit installing any drivers ?
How do I check if it interacts with my touchpad driver?

By drivers I meant the default ones Windows uses when you first plug it in. I uninstall the drivers in device manager and plug the mouse back in but that doesn't fix it. Are there specific mouse drivers I might have to install?
 

ASK THE COMMUNITY