mouse stop working when i wake up the computer

[chouiyekh]

hi guys,
When i wake up a Windows 10 computer from hibernation or from standby, i receive the following error message: "power surge on hub port usb input device needs more power than the port can supply" and my mouse stop working until restarting my computer but the keyboard still working when i wake up my computer

 

[panathas]

Try to use another USB port for your mouse. One device seems to be drawing more power than what the USB hub/port can supply, thus the power surge protection kicks in.

 

[chouiyekh]

any solutions please

 

[chouiyekh]

Try to use another USB port for your mouse. One device seems to be drawing more power than what the USB hub/port can supply, thus the power surge protection kicks in.

i've tried it before, not helping

 

[panathas]

You have to give us more info in order to get more accurate advice. Please post your system specs including your PSU, mobo, what USB ports your are using (USB3.0 or USB2.0), any USB hubs you may have and your keyboard/mouse combo. Also specify the USB ports that you are using for your keyboard, mouse and any other USB device you might have.