MS KowledgeBase Article #247794

[Bruce]

Archived from groups: microsoft.public.windowsnt.terminalserver.misc (More info?)

MS Article #247794 states that there is a fix to solve my
problem and to contact MS...which I tried via MS website,
but no-go. Does anyone have this fix or a better way to
contact MS.
THanks,
Bruce

 

[Guest]

Archived from groups: microsoft.public.windowsnt.terminalserver.misc (More info?)

You have to phone Microsoft Support.
If you ask for the specific hotfix and don't ask other support
questions during the call, hotfixes are free of charge. You will
receive it within minutes.
From the KB article:

For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following
Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"Bruce" <bbaird@lmcpa.com> wrote in news:158b601c41d82$49ba0be0
$a001280a@phx.gbl:

> MS Article #247794 states that there is a fix to solve my
> problem and to contact MS...which I tried via MS website,
> but no-go. Does anyone have this fix or a better way to
> contact MS.
> THanks,
> Bruce