MS Office 97 Word/Excel Hard To Come Up

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

When I try to load a Word doc, it takes a fairly long before I see anything
appear. When it does, it's a fragmented not fully loaded window. When it
finally gets omething useful displayed, it's very sluggish. Not too many
days ago, all was working fine. Last night I did a security update. I have
no idea if that impacted it. I have to kill the window to get going. It's
the same problem whether I click on a file or start Word and then try to
open a doc. In the latter case, I really don't get to the point where I can
open a file. Everything else seems OK. Well, I just tried Excel, and it's
slow coming up. In fact, it's doing the same thing. Something is hosed.

--
Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

"It is indeed a feeble light that reaches us from the starry
sky. But what would human thought have achieved if we could
not see the stars?" -- Jean Perrin

Web Page: <home.earthlink.net/~mtnviews>
 

dl

Distinguished
Apr 2, 2004
1,126
0
19,280
Archived from groups: microsoft.public.windowsxp.general (More info?)

Boot into safe mode, then see if the problem still occurs. If so its maybe a
driver, check first your vid display manu web site for an update.
Or maybe a repair of your Office installation.

"W. Watson" <wolf_tracks@invalid.com> wrote in message
news:W70Ve.8856$4P5.8518@newsread2.news.pas.earthlink.net...
> When I try to load a Word doc, it takes a fairly long before I see
anything
> appear. When it does, it's a fragmented not fully loaded window. When it
> finally gets omething useful displayed, it's very sluggish. Not too many
> days ago, all was working fine. Last night I did a security update. I have
> no idea if that impacted it. I have to kill the window to get going. It's
> the same problem whether I click on a file or start Word and then try to
> open a doc. In the latter case, I really don't get to the point where I
can
> open a file. Everything else seems OK. Well, I just tried Excel, and it's
> slow coming up. In fact, it's doing the same thing. Something is hosed.
>
> --
> Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
> (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
> Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet
>
> "It is indeed a feeble light that reaches us from the starry
> sky. But what would human thought have achieved if we could
> not see the stars?" -- Jean Perrin
>
> Web Page: <home.earthlink.net/~mtnviews>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

DL wrote:

> Boot into safe mode, then see if the problem still occurs. If so its maybe a
> driver, check first your vid display manu web site for an update.
> Or maybe a repair of your Office installation.
>
> "W. Watson" <wolf_tracks@invalid.com> wrote in message
> news:W70Ve.8856$4P5.8518@newsread2.news.pas.earthlink.net...
>
>>When I try to load a Word doc, it takes a fairly long before I see
>
> anything
>
>>appear. When it does, it's a fragmented not fully loaded window. When it
>>finally gets omething useful displayed, it's very sluggish. Not too many
>>days ago, all was working fine. Last night I did a security update. I have
>>no idea if that impacted it. I have to kill the window to get going. It's
>>the same problem whether I click on a file or start Word and then try to
>>open a doc. In the latter case, I really don't get to the point where I
>
> can
>
>>open a file. Everything else seems OK. Well, I just tried Excel, and it's
>>slow coming up. In fact, it's doing the same thing. Something is hosed.
>>
>>--
>> Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
>> (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
>> Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet
>>
>> "It is indeed a feeble light that reaches us from the starry
>> sky. But what would human thought have achieved if we could
>> not see the stars?" -- Jean Perrin
>>
>> Web Page: <home.earthlink.net/~mtnviews>
>
>
>
What's vid and a manu web site?

--
Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

"It is indeed a feeble light that reaches us from the starry
sky. But what would human thought have achieved if we could
not see the stars?" -- Jean Perrin

Web Page: <home.earthlink.net/~mtnviews>
 

jonah

Distinguished
Jun 20, 2004
67
0
18,630
Archived from groups: microsoft.public.windowsxp.general (More info?)

On Sun, 11 Sep 2005 20:07:18 GMT, "W. Watson"
<wolf_tracks@invalid.com> wrote:

>When I try to load a Word doc, it takes a fairly long before I see anything
>appear. When it does, it's a fragmented not fully loaded window. When it
>finally gets omething useful displayed, it's very sluggish. Not too many
>days ago, all was working fine. Last night I did a security update. I have
>no idea if that impacted it. I have to kill the window to get going. It's
>the same problem whether I click on a file or start Word and then try to
>open a doc. In the latter case, I really don't get to the point where I can
>open a file. Everything else seems OK. Well, I just tried Excel, and it's
>slow coming up. In fact, it's doing the same thing. Something is hosed.

This is the interesting bit IMO

"Last night I did a security update. I have no idea if that impacted
it."

Betcha it did.

Exactly what was this security update - Windows or something else?
What AV are you running? See if you can undo the security update via
system restore / backups that you have (obviously) or if its a windows
security update you should be able to remove it via add/remove
programs.

I had the same with Office 2003 when I installed it, it was my AV
Scanner causing the huge slowdown.

Jonah
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

jonah wrote:

> On Sun, 11 Sep 2005 20:07:18 GMT, "W. Watson"
> <wolf_tracks@invalid.com> wrote:
>
>
>>When I try to load a Word doc, it takes a fairly long before I see anything
>>appear. When it does, it's a fragmented not fully loaded window. When it
>>finally gets omething useful displayed, it's very sluggish. Not too many
>>days ago, all was working fine. Last night I did a security update. I have
>>no idea if that impacted it. I have to kill the window to get going. It's
>>the same problem whether I click on a file or start Word and then try to
>>open a doc. In the latter case, I really don't get to the point where I can
>>open a file. Everything else seems OK. Well, I just tried Excel, and it's
>>slow coming up. In fact, it's doing the same thing. Something is hosed.
>
>
> This is the interesting bit IMO
>
> "Last night I did a security update. I have no idea if that impacted
> it."
>
> Betcha it did.
>
> Exactly what was this security update - Windows or something else?
> What AV are you running? See if you can undo the security update via
> system restore / backups that you have (obviously) or if its a windows
> security update you should be able to remove it via add/remove
> programs.
>
> I had the same with Office 2003 when I installed it, it was my AV
> Scanner causing the huge slowdown.
>
> Jonah
How do I tell what I updated? I didn't see a history display, but I'm pretty
sure I saw one earlier before I updated. The update consisted of about 8-10
files totaling 4.6M. AV? A few months ago, an auto update start while I was
in Moz 1.7 and it knocked out Moz, so I've been running with security
updates off until last night. I set it in motion, and then turned if off again.

--
Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

"It is indeed a feeble light that reaches us from the starry
sky. But what would human thought have achieved if we could
not see the stars?" -- Jean Perrin

Web Page: <home.earthlink.net/~mtnviews>
 

dl

Distinguished
Apr 2, 2004
1,126
0
19,280
Archived from groups: microsoft.public.windowsxp.general (More info?)

Video card / Graphics card
manufacturer

"W. Watson" <wolf_tracks@invalid.com> wrote in message
news:RB2Ve.1150$LS5.121@newsread3.news.pas.earthlink.net...
> DL wrote:
>
> > Boot into safe mode, then see if the problem still occurs. If so its
maybe a
> > driver, check first your vid display manu web site for an update.
> > Or maybe a repair of your Office installation.
> >
> > "W. Watson" <wolf_tracks@invalid.com> wrote in message
> > news:W70Ve.8856$4P5.8518@newsread2.news.pas.earthlink.net...
> >
> >>When I try to load a Word doc, it takes a fairly long before I see
> >
> > anything
> >
> >>appear. When it does, it's a fragmented not fully loaded window. When it
> >>finally gets omething useful displayed, it's very sluggish. Not too many
> >>days ago, all was working fine. Last night I did a security update. I
have
> >>no idea if that impacted it. I have to kill the window to get going.
It's
> >>the same problem whether I click on a file or start Word and then try to
> >>open a doc. In the latter case, I really don't get to the point where I
> >
> > can
> >
> >>open a file. Everything else seems OK. Well, I just tried Excel, and
it's
> >>slow coming up. In fact, it's doing the same thing. Something is hosed.
> >>
> >>--
> >> Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
> >> (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
> >> Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet
> >>
> >> "It is indeed a feeble light that reaches us from the starry
> >> sky. But what would human thought have achieved if we could
> >> not see the stars?" -- Jean Perrin
> >>
> >> Web Page: <home.earthlink.net/~mtnviews>
> >
> >
> >
> What's vid and a manu web site?
>
> --
> Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
> (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
> Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet
>
> "It is indeed a feeble light that reaches us from the starry
> sky. But what would human thought have achieved if we could
> not see the stars?" -- Jean Perrin
>
> Web Page: <home.earthlink.net/~mtnviews>
 

jonah

Distinguished
Jun 20, 2004
67
0
18,630
Archived from groups: microsoft.public.windowsxp.general (More info?)

On Sun, 11 Sep 2005 22:54:39 GMT, "W. Watson"
<wolf_tracks@invalid.com> wrote:

>jonah wrote:
>
>> On Sun, 11 Sep 2005 20:07:18 GMT, "W. Watson"
>> <wolf_tracks@invalid.com> wrote:
>>
>>
>>>When I try to load a Word doc, it takes a fairly long before I see anything
>>>appear. When it does, it's a fragmented not fully loaded window. When it
>>>finally gets omething useful displayed, it's very sluggish. Not too many
>>>days ago, all was working fine. Last night I did a security update. I have
>>>no idea if that impacted it. I have to kill the window to get going. It's
>>>the same problem whether I click on a file or start Word and then try to
>>>open a doc. In the latter case, I really don't get to the point where I can
>>>open a file. Everything else seems OK. Well, I just tried Excel, and it's
>>>slow coming up. In fact, it's doing the same thing. Something is hosed.
>>
>>
>> This is the interesting bit IMO
>>
>> "Last night I did a security update. I have no idea if that impacted
>> it."
>>
>> Betcha it did.
>>
>> Exactly what was this security update - Windows or something else?
>> What AV are you running? See if you can undo the security update via
>> system restore / backups that you have (obviously) or if its a windows
>> security update you should be able to remove it via add/remove
>> programs.
>>
>> I had the same with Office 2003 when I installed it, it was my AV
>> Scanner causing the huge slowdown.
>>
>> Jonah
>How do I tell what I updated? I didn't see a history display, but I'm pretty
>sure I saw one earlier before I updated. The update consisted of about 8-10
>files totaling 4.6M. AV? A few months ago, an auto update start while I was
>in Moz 1.7 and it knocked out Moz, so I've been running with security
>updates off until last night. I set it in motion, and then turned if off again.

Hmmmmm

If you dont know what was installed you can get some clues from the
event log.

http://www.windowsnetworking.com/j_helmig/wxpevent.htm

Any windows updates will be listed in the Add / Remove programs
folder.

Also you need to do a Antivirus check with your AV and a online
version - try this - slow but OK

http://www.pandasoftware.com/products/activescan.htm

If the AV sweeps are clear try disabling your AV and see if Office
apps run faster (go offline first) if this works uninstall and
re-install your AV. (If its Norton leave it alone and post back the
exact name and version of any Norton Software installed).

If the above makes no difference uninstall / reinstall your office
suite and update it all.

Jonah