duke

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Aug 14, 2003
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I was using the instructions supplied by the software I was running and it
said to run mscong.exe and to select the diagnose button and reboot. Once
you complete the task go back to mscong and select the first button to run
normally. I did this and blam, my work environment has changed. The blue
bar on the bottom has turned white and most all windows tools don't work.
For help it says the services are missing. I also lost the abiltiy to access
the internet and I can't re-establish the wizzard to re-set up the dial up
connection. How do I get it back to normal?
--
Duke From The Midwest
 

Jerry

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What software were you running that told you to do what you did? If it
scewed things up as bad as you say then you better contact the vendor of
that software and ask for help.

Or do a System Restore to a date/time before you ran the software and made a
mess.

From the west coast.

"Duke" <Duke@discussions.microsoft.com> wrote in message
news:036D2C8D-9DA0-405F-B155-4564FA5430DF@microsoft.com...
>I was using the instructions supplied by the software I was running and it
> said to run mscong.exe and to select the diagnose button and reboot. Once
> you complete the task go back to mscong and select the first button to
> run
> normally. I did this and blam, my work environment has changed. The blue
> bar on the bottom has turned white and most all windows tools don't work.
> For help it says the services are missing. I also lost the abiltiy to
> access
> the internet and I can't re-establish the wizzard to re-set up the dial
> up
> connection. How do I get it back to normal?
> --
> Duke From The Midwest
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Well open the System Configuration Utility (msconfig.exe) again and select
Normal Startup, click Apply, Click OK and click on YES when asked to reboot.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:036D2C8D-9DA0-405F-B155-4564FA5430DF@microsoft.com,
Duke <Duke@discussions.microsoft.com> hunted and pecked:
> I was using the instructions supplied by the software I was running and it
> said to run mscong.exe and to select the diagnose button and reboot. Once
> you complete the task go back to mscong and select the first button to
> run normally. I did this and blam, my work environment has changed. The
> blue bar on the bottom has turned white and most all windows tools don't
> work. For help it says the services are missing. I also lost the abiltiy
> to access the internet and I can't re-establish the wizzard to re-set up
> the dial up connection. How do I get it back to normal?
> --
> Duke From The Midwest
 

duke

Distinguished
Aug 14, 2003
72
0
18,630
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Wesley,

That's what I did and I still could not get back to the point that I
started. I also tried a system restore but the only day the system would let
me restore to was the point I first ran msconfig.exe. How do I add back in
what I lost? Do I have to re-install the system?

Thank you for your quick reply.
--
Duke From The Midwest


"Wesley Vogel" wrote:

> Well open the System Configuration Utility (msconfig.exe) again and select
> Normal Startup, click Apply, Click OK and click on YES when asked to reboot.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:036D2C8D-9DA0-405F-B155-4564FA5430DF@microsoft.com,
> Duke <Duke@discussions.microsoft.com> hunted and pecked:
> > I was using the instructions supplied by the software I was running and it
> > said to run mscong.exe and to select the diagnose button and reboot. Once
> > you complete the task go back to mscong and select the first button to
> > run normally. I did this and blam, my work environment has changed. The
> > blue bar on the bottom has turned white and most all windows tools don't
> > work. For help it says the services are missing. I also lost the abiltiy
> > to access the internet and I can't re-establish the wizzard to re-set up
> > the dial up connection. How do I get it back to normal?
> > --
> > Duke From The Midwest
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Duke,

What "software" were you following the instructions from?

What "task" did you complete?

You're leaving out some things here.

Did you remove some kind of malware?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:E21CBAD3-D790-445B-B13A-8688BB8D906A@microsoft.com,
Duke <Duke@discussions.microsoft.com> hunted and pecked:
> Wesley,
>
> That's what I did and I still could not get back to the point that I
> started. I also tried a system restore but the only day the system would
> let me restore to was the point I first ran msconfig.exe. How do I add
> back in what I lost? Do I have to re-install the system?
>
> Thank you for your quick reply.
> --
> Duke From The Midwest
>
>
> "Wesley Vogel" wrote:
>
>> Well open the System Configuration Utility (msconfig.exe) again and
>> select Normal Startup, click Apply, Click OK and click on YES when asked
>> to reboot.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:036D2C8D-9DA0-405F-B155-4564FA5430DF@microsoft.com,
>> Duke <Duke@discussions.microsoft.com> hunted and pecked:
>>> I was using the instructions supplied by the software I was running and
>>> it said to run mscong.exe and to select the diagnose button and reboot.
>>> Once you complete the task go back to mscong and select the first
>>> button to run normally. I did this and blam, my work environment has
>>> changed. The blue bar on the bottom has turned white and most all
>>> windows tools don't work. For help it says the services are missing. I
>>> also lost the abiltiy to access the internet and I can't re-establish
>>> the wizzard to re-set up the dial up connection. How do I get it back
>>> to normal? --
>>> Duke From The Midwest