G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello,

I would much appreciate a bit of help.

I followed a link in an email.

Norton Internet security will not open when clicked.

Went to their site, which was unable to scan my PC. Followed
instructions at
ttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004021112313539?OpenDocument&ExpandSection=1.5%2C1.4.2%2C1.3%2C1.2%2C1.1&Src=#_Section1.5

Comand failed at start/run/msconfig (and start/run/regedit)


IBM X31

Thanks
Ratna
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Ratna wrote:
> Hello,
>
> I would much appreciate a bit of help.
>
> I followed a link in an email.
>
> Norton Internet security will not open when clicked.
>
> Went to their site, which was unable to scan my PC. Followed
> instructions at
> ttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004021112313539?OpenDocument&ExpandSection=1.5%2C1.4.2%2C1.3%2C1.2%2C1.1&Src=#_Section1.5
>
> Comand failed at start/run/msconfig (and start/run/regedit)
>
>
> IBM X31
>
> Thanks
> Ratna
>


The type of behavior you describe is typical behavior of more than
one virus/worm, the three below being the most common:

W32.Klez
http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.e@mm.html

W32.Yaha
http://securityresponse.symantec.com/avcenter/venc/data/w32.yaha.c@mm.html

W32.Spybot.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.spybot.worm.html

Because many of the newer viruses and worms, such as the Spybot
mentioned above, can disable antivirus applications whose definitions
aren't kept up-to-date, try using one or more of the free on-line
scanners to double-check your system.

Trend Micro - Free online virus Scan
http://housecall.trendmicro.com/

McAfee Security - FreeScan
http://www.mcafee.com/myapps/mfs/default.asp

Symantec Security Check
http://security.symantec.com/ssc/home.asp

Panda ActiveScan - Free online scanner
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Computer Associates:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

DialogueScience:
http://www.antivir.ru/english/www_av/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

BitDefender
http://www.bitdefender.com/scan/license.php

Freedom Online scanner
http://www.freedom.net/viruscenter/index.html



--

Bruce Chambers

Help us help you:
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You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH