Question Msi being glitched

[Progmer]

i've recently bought a new gaming laptop and i downloaded msi afterburner. After i used it for a day it randomly glitched my core and memory clock 0. I cant switch it to max and now i cant run any game
PS: the core and memory is shown that its unlocked is not locked!

 

[rgd1101]

where did you download it from?

 

[Progmer]

where did you download it from?

original website https://www.msi.com/Landing/afterburner/graphics-cards