Question MSI GP73 Leopard 8RE, won't detect my V-moda m-100 microphone through 1/4" ports.

Nov 17, 2019
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MSI GP73 Leopard 8RE, Windows 10 home edition, won't detect my v-moda Crossfade m-100 headset microphone.


My audio drivers are as follows:

Realtek Audio Console (from Google Play)

Audio Inputs & Outputs-

Speakers & Microphone Realtek (R) Audio:
Version: 10.0.18362.1
Driver Date: 18/03/2019
Driver Provider: Microsoft


Sound, video, game controllers:


Nvidia Virtual Audio Device (wave extensible) (wdm)
Version: 4.13.0.0
Driver Date: 14/03/2019
Driver Provider: NVIDIA


Realtek(R) Audio
Version: 6.0.1.8612
Driver Date: 08/01/2019
Driver Provider: Realtek Semiconductor Corp.


I tried plugging it in using the 1/4" pro adapter that should have made my headset as simple as plug-and-play. And yet the headphones work but the microphone is not detected. Here's the headphone, and splitter cable I'm talking about: View: https://imgur.com/ercCLmQ


When I test out the v-moda microphone on other devices including my phone and a tablet it works just fine. So I know it's not the microphone that is failing. And since the headphones work just fine on my laptop and all other devices, I know it's not that either. Nor is it the cable as I tested that on several devices too.

Based on everything I've been told the problem seems to lay with the drivers or some software conflict. My laptop seems perfectly capable of detecting the built-in microphone as well as other forms of microphones plugged into USB ports. So why can't it detect my headset microphone plugged into the 1/4" jack?


Please advise.
 
Nov 17, 2019
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Just to add more info, when I plug in the headset with the splitter cable, I get this notification:

View: https://imgur.com/YES4Sta


However, when I look into the sound settings, these are the only options I have (no other options in the drop down menu):
View: https://imgur.com/4ha4SmU


And when I open up the Sound Control Panel:
View: https://imgur.com/YekO5mh

View: https://imgur.com/BYrSIke


As you can see, I cannot find the headset, even though the computer sent me a notification that the headset was detected.
The headphone is also operational as I can listen to music while it is plugged into the laptop. The microphone on the headset is not detected at all. The same applies if I use the normal cable (with 3 black bands on the jack) instead of the splitter cable.

My splitter has 2 male jacks, both are TRS. Considering that my headphones do play music when it is plugged into the laptop with the splitter cable, I don't think the splitter is the issue. My laptop has 2 separate female jacks for headphones, and mic. If you look at my previous post, on what notifications I receive when I plug in my headset, and what is showing on sound manager, you can see that no device is showing up even though the headphones are playing sound. Considering this, what do you think could be the issue?

I tried another headset and ran into the same problem, but when I use a standalone microphone through the same 1/4" jack, the microphone worked just fine. So it seems the issue is with Windows 10 not accepting headset microphones anymore. Why is this?

I did a fresh install from my MSI's USB backup installation stick since my system had crashed before I got the headset. The MSI install came with fairly updated windows drivers for just about everything since MSI had regualarly suggested I update it's USB backup. With this in mind, I'm unable to roll back since things were already close to up to date from the moment I formatted and installed windows from the MSI backup USB stick.
 

popatim

Titan
Moderator
Windows isn't waiting for you to click OK on the "What did you just plug in?" box is it? - I assume you clicked ok.

In the Realtek Audio manager, try disabling the Front jack detection. & make sure your speaker setup matches what you actually have. Sometimes the front jacks are co-opted for another purpose.
 
Nov 17, 2019
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It does wait for me to click ok, after I select 'hifi headphones', it's a notification from realtek audio console (which is the realtek audio manager for this laptop). When plugged in with the splitter cable, it detects the headphones and mic, as you can see here:
View: https://imgur.com/fLDRqQo


Even after disabling 'jack detection when device is plugged in', the headphone & mic is shown as detected in realtek audio console.

But in the sound settings for windows 10, there are no other devices that I can switch to, as nothing else is available as an option.
 

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