Question MSI GPU RMA rejected

[newmansawyer212]

Hello, recently my 3080 stopped working, I sent it in for a RMA and I received a email saying that it was rejected for oxidation on the PCB.
I have only had the GPU for around 5 months, and It was working fine until it just shut off. Is there anyway to fix this, or do I just need to buy a new gpu?

 

[Lutfij]

You might want to escalate it. By oxidation, were you able to verify if anything spilled onto the PCB of the GPU?

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model.

 

[newmansawyer212]

Thanks for responding, I opened the GPU when I got it back today, and its just small part around where u would hookup the cooler, everywhere else seems to be fine in that regard, and I don't use water cooling for the GPU so im not sure how it would only show up there.

I added a picture of what they sent as a proof

Also, I got a new GPU already just to test to see if the pc would run and it still does fine.


Specs:
CPU: Ryzen 9 5900x
CPU cooler: NZXT Kraken X63 RGB 280mm
Motherboard: Asus TUF Gaming x570-plus
Ram: Corsair Vengence 3200mhz 32 GB
SSD/HDD: 2x Samsung 1TB 990 Pro
GPU: 3080 Gaming Trio Z MSI
PSU: CORSAIR - RMx Series RM850x 80 PLUS Gold Fully Modular ATX Power Supply - Black
PSU AGE: 1 Year 3 Months
Chassis: Lian Li PC-011DX 011
OS: Windows 10
Monitor: Dell 27IN S2719DGF 144hz 1440P

​

https://imgur.com/4BydFHk