Question MSI GV72 7RE. BSOD after installing Dragon Center app.

Dominiqr Lee

Prominent
May 31, 2017
6
0
510
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Hey. I have a strange problem with my MSI GV72 7RE.
After "MSI Dragon Center" and "System Control Manager (SCM)" installation (dedicated to my laptop, I tried installing version from the CD I had in box, and newest from MSI site),
after unplugging battery I have BSOD with code :"CRITICAL PROCESS DIED". When I tried to boot up again it loads to MSI Logo (No boot up to windows), repair from Windows installation doesn't work. If I choose to install fresh Windows it show's that SSD is cleaned, BSOD could erase everything?

SSD: ADATA SX8200NP (Tried to install Windows without HDD connected, SATA Mode:AHCI"

Info from MSI Helpdesk:

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System Information
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Serial Number: 9S71799GB1264ZHB000198
Product Name: GV72 7RE
OS: Microsoft Windows 10 Pro 64-bitowy Ver.1809(OS build 17763.379)
Windows Product Key: T3BP6
HDI Build: non-OEM
BIOS Version: E1799IMS.324
BIOS Release Date: 2018/03/23
EC Version: N/A
CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Memory: 16 GB @ 1200 MHz
- 8192 MB, DDR4-2400, Kingston MSI24D4S7S8MB-8
- 8192 MB, DDR4-2400, 04CB
Graphics: NVIDIA GeForce GTX 1050 Ti, 4096 MB
Graphics: Intel(R) HD Graphics 630, 1024 MB
VBIOS Version: 86.07.2b.00.15,4194304
Drive: HDD, Kingston DataTraveler G3, 14,84 GB
Drive: SSD, ADATA SX8200NP, 223,57 GB
Drive: HDD, ST1000LM048-2E7172, 931,51 GB
Network: Bluetooth Device (Personal Area Network)
Network: Intel(R) Dual Band Wireless-AC 3168
Network: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
SHIFT mode: None
Power Plan: Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Zr˘wnowaľony)

---------------------
Programs and Features
---------------------
Synaptics Pointing Device Driver , 19.3.4.184 ,
Intel(R) Management Engine Components , 1.0.0.0 , 20190325
Intel(R) Rapid Storage Technology , 16.8.2.1002 , 20190325
Nahimic 2+ Audio Driver , 2.5.1701 , 20190325
Intel® PROSet/Wireless WiFi Software , 19.60.0.0986 , 20190325
Intel(R) PRO/Wireless Driver , 19.60.0000.6203 , 20190325
Intel(R) Chipset Device Software , 10.1.1.44 , 20190325
NVIDIA Ansel , 6.0.463.0 , 20190325
Panel sterowania NVIDIA 399.01 , 399.01 , 20190325
NVIDIA Sterownik graficzny 399.01 , 399.01 , 20190325
NVIDIA Install Application , 2.1002.303.0 , 20190325
NVIDIA Display Container , 1.11 , 20190325
NVIDIA Display Container LS , 1.11 , 20190325
NVIDIA Display Watchdog Plugin , 1.11 , 20190325
NVIDIA Display Session Container , 1.11 , 20190325
Intel(R) Computing Improvement Program , 2.4.04370 , 20190325
Intel(R) ME UninstallLegacy , 1.0.1.0 , 20190325
Intel(R) Trusted Connect Service Client , 1.45.447.1 , 20190325
Help Desk , 1.0.1802.0501 , 20190325
Intel(R) Wireless Bluetooth(R) , 20.120.2.1 , 20190325
Oprogramowanie Intel® PROSet/Wireless , 19.60.0 ,
Oprogramowanie mikroukładu Intel® , 10.1.1.44 ,
Intel Driver && Support Assistant , 19.3.12.3 , 20190325
Realtek Card Reader , 10.0.15063.31236 , 20190325
Intel® Driver & Support Assistant , 19.3.12.3 ,
Intel(R) Processor Graphics , 25.20.100.6577 ,
Realtek High Definition Audio Driver , 6.0.1.8199 , 20190325
Discord , 0.0.305 , 20195425
Microsoft OneDrive , 19.012.0121.0011 ,
KB9X Radio Switch Driver , 1.1.4.0 ,
UIInstallUpgrade , 2.5.1701 , 20190325
LauncherSetup Install , 2.5.1701 , 20190325
AudioLaunchpad Install Configurator , 2.5.1701 , 20190325
ProductDaemonSetup Install , 2.5.1701 , 20190325
ApoDispatch Install Configurator , 2.5.1701 , 20190325
SonicMapper Install Configurator , 2.5.1701 , 20190325
Microsoft VC++ redistributables repacked. , 12.0.0.0 , 20190325
. . , 7.1 , 20190325
ProductNS Install Configurator , 2.5.1701 , 20190325
AR8171 Drivers , 1.0.0.34 , 20190325
CheckDevices Install Configurator , 2.5.1701 , 20190325
Google Chrome , 73.0.3683.86 , 20190325
League of Legends , 1.0 ,
AR8171 Driver Installation , 1.0.0.34 ,
Google Update Helper , 1.3.33.23 , 20190325

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Windows Hotfix
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KB4486553 , Update , KB4462930 , Update , KB4470788 , Security Update , KB4480056 , Update , KB4489907 , Security Update , KB4489899 , Security Update ,
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OS Activation
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Nazwa: Windows(R), Professional edition
Opis: Windows(R) Operating System, RETAIL channel
Cz©ciowy klucz produktu: T3BP6
Stan licencji: licencjonowano
 

Lutfij

Titan
Moderator
First and foremost, don't install drivers that come off the drivers disk unless you're trying to get on the www, in which case the laptop should have the necessary drivers out of the box for your to work with said device. On that note, you shouldn't install Dragon Center since it's given quite a lot of headaches to other folks.
 

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