MSI H110 Mobo & new Kaby Lake CPU, no video output

EdwardTheMonkey

Prominent
Feb 17, 2017
1
0
510
I purchased the following components for a media server build

MOBO: MSI H110M ECO
CPU: Intel G3930
Storage: 2x Seagate ST2000D HDD
PS: Antec Earthwatts 380W
RAM: Corsair CMK16X4M2A200C16 2x8GB DDR4
CASE: Antec P50 Case

When I boot I get no speaker beeps, the CPU LED on the MOBO flashes once momentarily and the DRAM LED stays on for about 5 seconds before turning off. The Video output LED next to them does not turn on ever. Reading through forums I thought it was a RAM compatibility issue. I tried both RAM sticks separately in both RAM slots. Tried a separate Crucial DDR4 RAM stick I had in both slots and the results were the same. I tried VGA and HDMI outputs to different monitors, still nothing.

I checked the manufacturing date of the MOBO: 04-2016
https://ca.msi.com/Motherboard/support/H110M-ECO.html#down-bios

The CPU is listed as compatible on the MSI website however when I look at the the BIOS support page, the "supported next generation new Intel CPU" BIOS update was released 10-2016.

I don't have another board or CPU to try to see what the problem is.

What are my options?



 
Solution
Your motherboard is not at a bios level that will support your new cpu.
Your options are:

1. Borrow a slylake cpu to let you flash the bios to a current level.
In a similar vein, most any local pc repair shop will have such a processor and it should not cost much for their time.

2. Return the motherboard to the seller and ask for a replacement. If they sold you the cpu also, they should accommodate you.
Make it known why you need to return it so you get fresh stock.
If none is offered, buy a B250 based motherboard to be certain of support.

3. Return the motherboard to MSI claiming a defective motherboard. They should replace it with a current motherboard.

MWP0004

Respectable
Oct 26, 2016
491
1
1,960


The board likely did not ship with the BIOS version that supports Kaby Lake chips. You will need a skylake chip to update the bios.
 
Your motherboard is not at a bios level that will support your new cpu.
Your options are:

1. Borrow a slylake cpu to let you flash the bios to a current level.
In a similar vein, most any local pc repair shop will have such a processor and it should not cost much for their time.

2. Return the motherboard to the seller and ask for a replacement. If they sold you the cpu also, they should accommodate you.
Make it known why you need to return it so you get fresh stock.
If none is offered, buy a B250 based motherboard to be certain of support.

3. Return the motherboard to MSI claiming a defective motherboard. They should replace it with a current motherboard.

 
Solution