- Sep 30, 2016
- 3
- 0
- 1,520
Hi,
My laptop, an MSI GE60 2PL, has been my general workhorse at home. During the spring period, this year, I usually took it with me to college to work on some extra 3D modelling which were the only times out of the house. However, I've usually let it power down in sleep mode usually because I've found it quicker to resume this way than powering from being completely off.
Now, since this afternoon, I came home and logged on, was able to watch a couple of YouTube vids before...suddenly...everything seemed to freeze apart from my cursor. I gathered it was probably an antivirus scan (running MalwareBytes btw), but 10 minutes later, even my cursor froze. Pressed the power button, no such luck. All I could notice was the HDD light not showing, so I ended up pushing power until it shut down.
Right now I'm still able to boot and access tools like refresh, reset, command line, startup repair, etc. But logging in or accessing safe mode will make everything freeze/load slowly. And yes, there's no HDD light. At times it will come back on and slight activity will happen, but then it'll be another 5-10 minutes of nothing.
I still haven't tried resetting to its factory state in hope there's still a solution. Even then, if nothing works, it's still under warranty. Plus I still have my old desktop.
Specs:
i7 4710HQ
8GB DDR3 Ram
2GB GTX 850m
1TB HDD partitioned into 2 sectors (C: primary drive; D: extra data drive)
(side note: I'd like to say that this is my first time on this forum. I apologise if I've made any slight mistakes)
My laptop, an MSI GE60 2PL, has been my general workhorse at home. During the spring period, this year, I usually took it with me to college to work on some extra 3D modelling which were the only times out of the house. However, I've usually let it power down in sleep mode usually because I've found it quicker to resume this way than powering from being completely off.
Now, since this afternoon, I came home and logged on, was able to watch a couple of YouTube vids before...suddenly...everything seemed to freeze apart from my cursor. I gathered it was probably an antivirus scan (running MalwareBytes btw), but 10 minutes later, even my cursor froze. Pressed the power button, no such luck. All I could notice was the HDD light not showing, so I ended up pushing power until it shut down.
Right now I'm still able to boot and access tools like refresh, reset, command line, startup repair, etc. But logging in or accessing safe mode will make everything freeze/load slowly. And yes, there's no HDD light. At times it will come back on and slight activity will happen, but then it'll be another 5-10 minutes of nothing.
I still haven't tried resetting to its factory state in hope there's still a solution. Even then, if nothing works, it's still under warranty. Plus I still have my old desktop.
Specs:
i7 4710HQ
8GB DDR3 Ram
2GB GTX 850m
1TB HDD partitioned into 2 sectors (C: primary drive; D: extra data drive)
(side note: I'd like to say that this is my first time on this forum. I apologise if I've made any slight mistakes)
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