[SOLVED] MSI MAG B550M Mortar - No Image on Screen wifi

dying4004

Distinguished
Dec 13, 2008
4
0
18,510
Hi All

My pc was working fine last night. This morning no image on screen. Not even BIOS. Monitor says no signal.
Monitor works fine with 2 of my laptops.

Powering on the PC - debug cpu red led comes on for 3-4 seconds and then vga led comes on and stays.
I have 2 ddr4 ram sticks. tried with each on at one time with all the 4 ram slots. same issue.
updated the Bios from usb. same issue.

tried without my radeon 5700xt, using builtin hdmi and dp and same issue.
tried draining the power and still same issue.

any help would be greatly appreciated.
thanks
 
Solution
Hi All

My pc was working fine last night. This morning no image on screen. Not even BIOS. Monitor says no signal.
Monitor works fine with 2 of my laptops.

Powering on the PC - debug cpu red led comes on for 3-4 seconds and then vga led comes on and stays.
I have 2 ddr4 ram sticks. tried with each on at one time with all the 4 ram slots. same issue.
updated the Bios from usb. same issue.

tried without my radeon 5700xt, using builtin hdmi and dp and same issue.
tried draining the power and still same issue.

any help would be greatly appreciated.
thanks
The built-in HDMI and DP ports will not work unless you have an APU processor; you have a 3600 which is not an APU.

You might try resetting CMOS. But it sounds like a GPU...

dying4004

Distinguished
Dec 13, 2008
4
0
18,510
PSU is corsair cv650.
cpu is amd ryzen 3600
Crucial Ballistix Gaming Memory, 2x8GB (16GB Kit) DDR4 3200MT/s

its been working for last 7-8 months fine
 
Last edited:
Hi All

My pc was working fine last night. This morning no image on screen. Not even BIOS. Monitor says no signal.
Monitor works fine with 2 of my laptops.

Powering on the PC - debug cpu red led comes on for 3-4 seconds and then vga led comes on and stays.
I have 2 ddr4 ram sticks. tried with each on at one time with all the 4 ram slots. same issue.
updated the Bios from usb. same issue.

tried without my radeon 5700xt, using builtin hdmi and dp and same issue.
tried draining the power and still same issue.

any help would be greatly appreciated.
thanks
The built-in HDMI and DP ports will not work unless you have an APU processor; you have a 3600 which is not an APU.

You might try resetting CMOS. But it sounds like a GPU problem. Do you have another GPU to put in the system to see if it works?
 
  • Like
Reactions: Ds_Tech
Solution

Ds_Tech

Great
Jan 25, 2021
185
14
95
tr
PSU is corsair cv650.
cpu is amd ryzen 3600
Crucial Ballistix Gaming Memory, 2x8GB (16GB Kit) DDR4 3200MT/s

its been working for last 7-8 months fine
try changing psu around 700w or more if your friend have one check it first.
or reset cmos as mentioned above and no overclocking run on stock only load default values in bios.