MSI Motherboard, SATA issue, Drive? *updated*

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Masoner

Masoner

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Jul 19, 2013
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*updated please check bottom post*

I will try to make this a TL;DR please bear with it and thanks for looking for it and any help/ideas you might have is very welcome.


Hard to explain with out some back details.

PC has been working perfectly fine. While sleeping on top of the desktop a cat presses the shutdown button, PC shuts down "windows is shutting down" splash screen and all.

Turn PC back ok and nothing shows up on the monitor. I test other monitors and nothing is showing up.

I unplug the Desktop from Back Up Power Supply to wall outlet (trying to remove any possible lines of causes). PC and Monitor boot up and monitor works.
I'm shown a EFI splash screen that is looking for the drives (two drives are in the monitor, one 2TB HDD and 1 64 GB SSD).

This screen just sits there till I press the power button witch just turns off the PC.

THIS seems like the drives are NOT getting enough power as if the PSU some how has gone bad. It's a Corsair RMX650 bought with in 6 months.

So, I ordered a new PSU and gonna change it out and start narrowing down the possible reasons.

I have also..

moved the SATA cables to different ports (nothing changed).
reset the MSI X99S SLI Krait Edition mother boards bios to default (nothing changed)

So at the moment I'm just.. waiting for the new PSU so I can narrow down reasons. I assume it would have to be the PSU or possibly the motherboard?

if you made it this far thank you for taking the time to read, if you have any ideas/suggestions please let me know.
 
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First thank you for responding.

Ok in the Bios, there are no drives there. Literally none show up and when I reset/defaulted the BIos for the Mother board, it told me that I needed to connect a storage device.

The reason I was thinking it's some sort of Power Supply issue is that the splash screen with the EFI List. I'm gonna set the PC back up tomorrow ( I brought it home with me ) and I'll take some pictures and post them. It's so very odd.

I was hoping it was just a lose cable but I checked them, unplugged and plugged back in. I also changed the SATA ports (by a recommendation from a tech forum) with no results.

 
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Ok I got it set back up. There are two drives in this PC, (1) 2TB Toshiba HDD and (1) 64 GB ADATA SSD (this is the drive I believe has Windows on it.

Now, Yesterday when I got the PC to boot / show up on the monitor what I saw was a splash screen with a list of SATA and "null" next to it. Like SATA 1, 2, 3,..etc then drive "null". I didn't think to take a pic.

I reset the Bios/Defualted in the MSI settings, and then was greeted with the "plug in a bootable drive or install OS" splash screen. What I found out this morning is that it's seeing the 2 TB HDD which has no OS on it and NOT seeing the SSD.

I unplugged the HDD and plugged the SSD to that SATA/Power cable(s). I then get this splash screen after Bios screen


and this when I go into advance settings in the bios. The SSD doesn't show up , where when I did this WITH the 2 TB HDD it did show up "Toshiba HDD..etc" was listed there.


So the SSD isn't showing up in the drive and when I just let go through the boot moment I get the "cannot find required map name".

Is that a sign of the drive going bad? or because I defaulted the Bios settings is there some setting I need to change for it to recognize the drive?

I would also like to add that originally I couldn't get anything to show up on the monitor no signal, it wasn't until I unplugged the PC from the Backup supply and plugged directly to the wall outlet (removing the middle man) I wonder if that is related to some bios/power setting that needed to be depowered to fix.
 
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Update*

So I took an extra SSD I had in my PC (had overwatch on it) and plugged it up to the broken PC via the same power/SATA cables and in the bios it was recognized, so both the Toshiba and my ADATA 64 Gig SSD was shown as possible boot drives.

Again I checked the (old) 64 SSD and it will NOT show up in the list.

So now I'm assuming the drive it self died. We ordered a new SSD gonna be here tomorrow. So my idea is to get it, reinstall windows on it and test things out. from there.

A few things that are hanging in mind.

Why couldn't I get a signal from PC to monitors until I unplugged from the Back up Power Supply and plugged directly to the Wall outlet.

Reasons? could it be that the Motherboard was "fast booting" and was hanging or the fact that I unplugged it fully for 30+ seconds from all power reset something allowing ot to power up and show me the mapping error.

 
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If the SSD is standard SATA, you shouldn't need to configure it to show up. Not sure on no signal, cat maybe killed it. I've heard of them hitting strange key combos on PCs, and killing something, lol. Sounds like the SSD may have died. I've heard of them showing up in BIOS, but not OS installer. The diskpart utility would be used to correct this. In your case, if multiple SATA ports and power/data cables don't work, you would need a replacement drive.
 
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That is my conclusion as well, the new SSD is on it's way.

it is of course very odd that at the moment the cat pressed the power button the SSD decided to turn belly up.. BUT that doesn't mean it couldn't happen.
 
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So, installed the new SSD and then windows 10, everything is working perfectly fine.

So in the end the Drive decided to go out @ the same time the cat pressed the power butting shutting down the PC.

Thanks 1LiquidPC for the company o/
 
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