Question MSI MPG X570 GAMING PLUS weird GPU problems? need some guidance.

[Rakanyshu]

I'll start with specs:
Mobo = MSI MPG X570 GAMING PLUS
BIOS Version/Date American Megatrends International, LLC. A.F3, 9/27/2021
BaseBoard Version 2.0
CPU = Ryzen 7 5800X
RAM = 64GB G-Skill (16GBx4) its 3200Mhz
SSD = 1Tb 970 Samsung Evo and a 2Tb 980 Samsung pro
PSU = EVGA Supernova Nex 750B
PSU = Be Quiet Pure Power 12M 750W [New arrived today]
GPU = GTX 1060 6GB MSI Gaming X [Working normally with both PSU]
GPU = RTX 2070 Super [Doesn't work on this system with either PSU]

So i had the PC for a while working originally with the 1060, then i got a 2070S that was working normally and it worked for a couple of weeks, then i turned off the pc one day and the next it didnt boot and got VGA Led indicator on mobo while trying to boot. Tryied the 1060 again and it worked normally, tested the 2070S on 2 diferent machines and it worked normally.
Thought it might be the PSU so i got the Be quiet but same result...

Come for your knowledge and experience, have learned a lot from this and other formus, so here hoping for: Any tips or similar situation?

Have searched some forums for a bit but Haven't been lucky or seen something quite like this.

 

[Darkbreeze]

The first thing I'd do is update your BIOS to version 7C37vAM, then do a hard reset of the BIOS, then reconfigure any required custom BIOS settings you may have had set the way you wanted them previously. Be sure to do this with the 1060 installed, obviously, but REMOVE the 1060 once you are ready to do the hard reset. Then after doing the hard reset, install the 2070S before you power the system back on. That way the system can "forget" about the GTX 1060 and will be forced to configure itself for the 2070S.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.


If that does not resolve the issue then I'd pull the CPU and check to be sure there are no bent pins. And yes, even though the GTX 1060 works it could still be bent pins because that card won't generally use more than 8 lanes while the 2070S likely will use all 16 lanes. Even one bent pin could create an issue there where it didn't with the weaker card installed. This is even more possible since the 2070s works in other systems.

 

[Rakanyshu]

The first thing I'd do is update your BIOS to version 7C37vAM, then do a hard reset of the BIOS, then reconfigure any required custom BIOS settings you may have had set the way you wanted them previously. Be sure to do this with the 1060 installed, obviously, but REMOVE the 1060 once you are ready to do the hard reset. Then after doing the hard reset, install the 2070S before you power the system back on. That way the system can "forget" about the GTX 1060 and will be forced to configure itself for the 2070S.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.


If that does not resolve the issue then I'd pull the CPU and check to be sure there are no bent pins. And yes, even though the GTX 1060 works it could still be bent pins because that card won't generally use more than 8 lanes while the 2070S likely will use all 16 lanes. Even one bent pin could create an issue there where it didn't with the weaker card installed. This is even more possible since the 2070s works in other systems.

Thank you very much, will try it tonight and post the results after.

 

[Darkbreeze]

 

[Rakanyshu]

Couldn’t do it yesterday due to a work meeting, so just updated Bios and hard reset it installed the 2070S and still got the vga led and no display… might be a bent pin need to look for some thermal paste around somewhere before checking that out.

Will try to hook it to a tv with hdmi to rule out screen and dp issues…

 

[Darkbreeze]

Ok, let me know. Good luck.