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Question MSI MPG Z390M GAMING EDGE AC Bios Update help

Jul 14, 2021
I am having an issue when I try to update my Bios for my mobo it does not recognize the file contents for some reason I believe I have the right motherboard and driver link but when I put it on my thumb drive it shows up as empty contents during the M-Flash utility tool the mobo comes with? Any ideas why this would be I know that Origin PC used American Megatrends but I don't think I would get my BIOS from them but the manufacturer. I have linked my specs below as well as the link to BIOS driver from MSI website. This is kind of my last ditch effort to fix the driver issue I appear to be having as I know the card is faulty because I can play for hours on end without issue and then randomly trigger a driver failure.

Mobo Driver Webpage: https://www.msi.com/Motherboard/support/MPG-Z390M-GAMING-EDGE-AC#down-bios

System Specs:
Serial Number:
Product Name: MPG Z390M GAMING EDGE AC
OS: Microsoft Windows 10 Home 64-bit Ver.1803 (OS build 17133.1)
BIOS Version: 1.Z1
BIOS Release Date: 10/12/2018
CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Memory: 16 GB @
  • 8 GB DDR4-3000, Kingston KHX3000C15D4/8GX
  • 8 GB DDR4-3000, Kingston KHX3000C15D4/8GX
Graphics: NVIDIA GeForce RTX 2080 Ti, 0 MB
Driver Error:
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Graphics Exception: ESR 0x5057b0=0x1a0009 0x5057b4=0x0 0x5057a8=0x7c12b72 0x5057ac=0x174

The message resource is present but the message was not found in the message table
did you unzip the compressed file yet? just take the file that is named E7B50IMS.1C1 (the latest beta bios)

make sure you have the flashdrive on fat32 format, plug it on the usb socket under the ps/2 slot, otherwise it wouldnt work
Jul 16, 2021
I am having the exact same issue as you with my custom-built pc. I have an AMD 5950x, RTX 3090, 32 GB ram, x570 motherboard. Searching online shows that many other people are having similar issues. Either there is some hardware defect/ incompatibility that is not clearly known right now, or there is some driver-related issue. I am hoping that it is a driver issue, but I have not found a solution yet.