MSI MS-7778 Audio Question

Edward Trollton

Honorable
Dec 19, 2012
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10,510
First off let me say I'm not sure this is in the right thread, so if there's a better place for this please let me know and I'll post there.
So today I went to put another HDD into my computer, and as I was closing it all up and running checks to make sure I didn't mess up anything while poking around, I noticed my PC isn't producing any audio. I have a 3.5mm cable going to my home theater system I've used for around two years now, without problem. I checked to see if that cable was at fault and it isn't, I checked that the right sound device was the default, I uninstalled and reinstalled the drivers, I tried the jack in the back (I've been using the one in the front), I even tried using a different HD audio part from another computer plugged into my motherboard and not even that worked.
After that I tried a USB headset, and a pair of 1/4" headphones into an audio interface for recording going into another USB port and they both work; it's just that 3.5mm jack, all of them. I thought I might've hit or bent the pins where the HD audio is connect while I was redoing the cable management, but I checked and the pins all look intact.
Is there anything I can try? What would be causing this? Am I going to have to get a new motherboard or is there an audio out that plugs in via USB that I can use instead? I'm using the MSI MS-7778 from an HP Pavilion p7-1240 desktop, I'll provide any other technical information if needed.
 
Solution
My sound went out this month on the same MB. I ordered a 5.1 channel PCI sound card for one of the three expansion slots. It is sure to work. For kicks I added a USB sound dongle for $.99 that might work also. Both are from EBAY, free shipping from China and under $13 total. It takes weeks to get here.

The 'puter is p7-1436.

Good luck.

PS The MB is giving me fits in other ways, too. Weekly, or so, the BIOS needs to be jumper reset in order to boot. I will be adding some thermal paste to the CPU plate before giving up on it; it costs $80 to $160. The system is just over three years of daily use.
My sound went out this month on the same MB. I ordered a 5.1 channel PCI sound card for one of the three expansion slots. It is sure to work. For kicks I added a USB sound dongle for $.99 that might work also. Both are from EBAY, free shipping from China and under $13 total. It takes weeks to get here.

The 'puter is p7-1436.

Good luck.

PS The MB is giving me fits in other ways, too. Weekly, or so, the BIOS needs to be jumper reset in order to boot. I will be adding some thermal paste to the CPU plate before giving up on it; it costs $80 to $160. The system is just over three years of daily use.
 
Solution