MSI MS-7778 MOBO not recognizing my Gigabyte AMD Radeon R7 240 Graphics Card. Won't install!

[SCaer]

This is the first time I've tried to do any sort of upgrade since I installed windows 10 64bit OS.

I have an MSI MS-7778 Jasmine motherboard and it will not detect my Gigabyte AMD Radeon R7 240 Graphics card.

I've just ran with the Onboard Graphics until now.

I installed the new drivers from Gigabyte support and restarted, but the new card isn't recognized by the Device Manager.

Please help.

 

[Vic 40]

Go into the bios/uefi and set the pcie as default or enable it,see what happens.

 

[SCaer]

I did enter bios and make sure that the PCI Express x16 slot was enabled.

Apparently this card is not compatible at all with the MS-7778 MOBO.

I realize that it's a PCI Express 3.0 card, but I figured that it would simply run at 2.0. Not just ignore that the card existed.

I didn't even know that was possible for it to ignore hardware, but I guess if it doesn't understand it, I might as well have put a paperweight in there.

 

[Vic 40]

Well i found this thread where they say some gpu's don't meet on bios level with boards,an incompatibility between legacy bios and uefi,maybe yours is such a case,
http://www.tomshardware.co.uk/forum/id-2755310/dual-uefi-legacy-bios-video-cards.html
has nothing to do with the pcie slot,just a software issue.