Question MSI Pro Z690-a wifi ddr5 Windows 11 Internet randomly cuts off

[Wraith_3]

I got an Origin PC (didn't want to try to find a GPU, couldn't wait to build) with a MSI Pro Z690-a wifi ddr5 mobo. I'm using Windows 11. I randomly have the Internet cut off and it won't reconnect unless I restart, which makes me think it's a driver issue. I checked the Windows logs and there's never any error at the same time this happens. I did Google it and saw some people had the same issue, but there was never any actual solution other than the problem hasn't been fixed by MSI. It doesn't happen every night, but still pretty regularly. Once I restart it then usually stays on. I've also noticed sometimes when I first boot up Windows and log on, the Internet isn't connected, and I have to restart. Any ideas?

 

[punkncat]

Not saying I am knowledgeable enough to solve the issue, I would suggest mentioning other details specific to your network and connection.

Wi-Fi or wired, hub/switch/router and such details. How many other devices connect within your LAN.

Has this issue existed all along, or just recently (you don't mention length of ownership or when issue presented) and did you make any hardware or software changes?

 

[Wraith_3]

It's wired with a router. Probably three devices connected to the wifi. I bought the PC in May and it seems like it just started in the last month or so. I'd try Origin support, but it seems pretty useless.

 

[PsychoPsyops]

I'd say its probably a driver issue. I would just replace what ever driver it's using with an intel one.

 

[Wraith_3]

I finally found a new Intel driver, so I'll see if that does the trick. Apparently this is a known issue with this Intel lan controller over many years.

 

[Wraith_3]

It seems like the driver might have fixed it. I haven't had it happen since last Friday, so fingers crossed.