MSI Radeon R7 370 4GB video card not detecded

spencer.creveling

Prominent
Jan 20, 2018
1
0
510
parts list https://pcpartpicker.com/list/wBV3zM

my friend approached me with this computer saying that it would turn on but no input would be sent to the screen. knowing that he was using a ryzen I assumed that his GPU simply didn't work. however, when I got my hands on the GPU and plugged it into my system (https://pcpartpicker.com/list/TNMLnn) and plug it into the card it runs. however, it runs integrated graphics. I know this because when I check display adapters under device manager it displays "Microsoft Basic Display Adapter". does anyone know what to do?
 
Solution
"Microsoft Basic Display Adapter" just means only basic Microsoft driver is installed not that it's running from MB (CPU). Try to install proper AMD drivers.