There's something odd going on with Asus, Pegatron and Asrock. Originally Asrock was created by Asus to go after the low budget / builder market w/o impugning the Asus name. After years of short warrantees, thin PCB's which warped, leaking capacitors and other problems, Asrock really started coming on when they split off completely from Asus and started competing with them. Their warrantees moved up to 3 years IIRC w/ Z77 and quality has made a marked improvement ever since. Asrock as you are probably aware is currently owned by Pegatron.
The "odd" I was referring to is when I RMA'd by Asus Workstation board, I was receiving e-mails and correspondence from Pegatron. This was quite a trying experience for a board I RMA'd before halloween, I did not receive a working unit until well after the new year ..... and this was with a MoBo that comes with premium RMA service ..... you receive the replacement before you mail back the defective one. The replacement arrived, i put the old one in the box and mailed it same day. Next day I went to install the replacement and it looked like a banana .... bad warping reminded me of older Asrock boards but this was the worst I had ever seen ... I/O panel missed the opening by 3/4". So question I have is, why was an Asus board RMA process being handled by AsRock's parent company ?
I have to admit that i was reluctant to jump in with Asrock after the capacitor, warping / cracked boards from the ole days and just as I was about to put my toes in the water again, I had that Asus / Pegatron experience and I'm a little gun shy still. Tho I have users bring in boxes all the time with Asrock boards and they like them. At this point I am not 'down" on Asrock, I'm personally just more comfortable elsewhere. Their RMA rates are comparable with the other major players in the industry, but if i get one and have to go thru a 3 month RMA process again, I'll be kickin myself for a year
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You will oft find that peeps do very thorough investigations into reliability / performance and such for their 1st build and one of two things happens.
1. Things go well and they are married to that brand for life
2. Things go bad and they swear off that brand for life
I tend to be a bit of a "hardware whore", no loyalties
. The reality is that everybody puts out a bad board now and then and sometime everybody does (remember Z77 B1 stepping ?). The Asus GTX 670 TOP stands out as one of the best GFX cards ever made but Asus has not come anywhere near putting out a comparable card since. With Z77 you began to sense a change in the air.... MSI made a strong push into the middle price market and put out some really nice designs which one had to wonder, were they sacrificing margins for market share given the price/ quality-performance ratios. Reviews, as you saw above were glowing. I'd still like to see some BIOS improvements but they are catching up to Asus which still leads the market here.
The other things is MSI has had the best GFX cards on the market for the last two generations in most categories. Like the MoBos, if you read the "tear down" articles, you can why one card performs better than the other. With the 9xx series, it appears Gigabyte is going toe to toe with MSi and Asus and EVGA were left behind. EVGA went abck to the drawing board and released the SSC in an effort to do battle here....waiting to see how / if Asus responds.
When you call tech support with a problem and the GFX guy wants to blame the MoBo guy and visa versa.... they can't do that when both come from the same guy. So right now my thoughts lean to either Gigabyte or MSI MoBo / GFX Card combos
But to answer your question, no i don't recommend MSI boards across the board....the Gamer series is a bit too new for me to have any level of confidence in as it hasn't established a track record. The GD65 and G45 have been solid boards as has the MPower series. Gigabyte had some great Z87 boards but again they have changed up their whole product line, taking away some of that secure feeling ya get froma consistent back to back track record. Asrock has reshuffled their line a bit too making it hard to gauge for a specific board. The Asus Hero, Formula and Rampage remain attractive but I hesitate to recommend the last 2 because of the high number of unfavorable newegg reviews. The Hero, aside form the BIOS clock freeze bug, is a very good board, just heavily overpriced.
And while I have not as yet had any issues with MSI tech support, it has to be said I haven't had any difficult issues to deal with either. It's when things don't get solved easily that TS gets sticky and unpleasant.
The one thing I will say about MSI, they have the best installation videos..... I haven't done a build since before Thanksgiving but I can still find a reason to watch this video every now and then
https://www.youtube.com/watch?v=GvNnv7nh2Es