MSi z170 sli dont detect my RAM Help Pls

[whitman15]

go to this thread: http://www.tomshardware.com/answers/id-3339175/msi-z170-sli-stick-memory.html

 

[Dark Lord of Tech]

MERGED QUESTION
Question from whitman15 : "Help With MSI z170 sli and One stick of memory!"

Hello Guys!

Open this thread for try solve my problem! First all my new rig specs:

MSI z170 sli (no plus)
Kingstone Hyperx 1x16GB (one stick)
i5 6600k
MSI Gtx 1060 6gb

I assemble all the stuff and run the pc, but the DRAM ez debug led is red and alternate every few seconds with the Cpu ez debug led. reading in this forums, someone says that this pc dont work with single channel, but i cant believe it because others have problem with the two stick and their pc run well with 1 stick. Pls help me! if you need another info tell me!

Thanks in advance!

Whitman Bohorquez.

 

[Paul NZ]

Might need a BIOS update. it needs BIOS 3.3 to support that CPU

I dont know how you can find out what BIOS is an MSI mobo tho

 

[The_Staplergun]

Have you tried to move the ram stick around in different slots?

Also, I'd just RMA the ram and get a different one.
I'd highly recommend a 2x8 setup instead of a 1x16.

 

[whitman15]

Might need a BIOS update. it needs BIOS 3.3 to support that CPU

I dont know how you can find out what BIOS is an MSI mobo tho

How i can update it without RAM? How i know my bios version?. im very confused about the incompatibility of the CPU, this is a skylake mobo and a skylake cpu, how it can be incompatible?

 

[whitman15]

Might need a BIOS update. it needs BIOS 3.3 to support that CPU

I dont know how you can find out what BIOS is an MSI mobo tho

How i can update it without RAM? How i know my bios version?. im very confused about the incompatibility of the CPU, this is a skylake mobo and a skylake cpu, how it can be incompatible?

 

[whitman15]

Have you tried to move the ram stick around in different slots?

Also, I'd just RMA the ram and get a different one.
I'd highly recommend a 2x8 setup instead of a 1x16.

I try all the slots, but there is no change. about the recommended dual channel, this should not work with only one stick?

 

[The_Staplergun]

Ok so all the slots work. Does each stick alone allow the system to boot?

 

[whitman15]

Ok so all the slots work. Does each stick alone allow the system to boot?

i have a single stick of 16GB of memory, using it, the system dont boot and starts the ez debug led behavior described above.

 

[The_Staplergun]

Oh that's right I'm sorry. The dual channel config you'd be able to test both sticks around the board.
So, it honestly seems like your ram stick is bad. Just RMA the one stick.

 

[whitman15]

Oh that's right I'm sorry. The dual channel config you'd be able to test both sticks around the board.
So, it honestly seems like your ram stick is bad. Just RMA the one stick.

i cant do it, i import all the stuff to other country from amazon, i cant return it. sorry for be persistent but, can you explain me for what reason you suspect from the RAM and not of the Mobo for example?

 

[The_Staplergun]

Ram is actually quite common that it does have problems, moreso than the motherboard.
If you could get other ram to place onto the motherboard you can test it. If you have a friend who has a computer, you can ask to borrow at least a stick of working ram from his to try it out. If that ram doesn't work, as long as it's the same kind as your ram, such as DDR3 or DDR4, then the motherboard is bad. Either way, looks like you're going to possibly have to replace something.

 

[whitman15]

i will buy two stick of gskill trident z. i will post here the results . . Thanks for your help!

 

[The_Staplergun]

I hope that works. Trident Z is a great brand. I have 4 myself.

 

[whitman15]

Guys i forget to tell you that im using a Hyper 212 Evo, i can see in other threads that the people that have the same problem usually have the same cooler. can this be the problem?

 

[The_Staplergun]

That's a different question thread.

Please start a new thread in the appropriate forum section and list your specs with your question.

 

[whitman15]

Hey guys, G.Skil tridentZ Ram Works fine. there is that we learn here:

Kingstone DDR4 RAM are having compatibility issues with a loot of motherboards.

Never buy one stick of RAM for avoid posible problems.

Check your mobo compatible ram list.

If someone wants to add something more, can be helpfull for other people.

Thanks for your help!.

 

[The_Staplergun]

Cool good to hear your new ram works.