[SOLVED] MSI Z690 Force Wifi DDR5 Can't Install Ethernet/Wifi Drivers and getting error id 103

xZGxFire

Honorable
Aug 20, 2016
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As the title says I can't install those drivers.

So this is a new build I was doing for a friend.

MSI Z690 Force Wifi DDR5
i7-13700k

I updated the bios perfectly, I can see the version in the top right. Next I installed a Wins10 Pro OS build from 2016. (<- note: this might be the reason. I'll explain my thought process)

Once I got into the desktop, I noticed that the ethernet even if connected, its not working. In addition, the wifi isnt either. I knew it was a driver thing, its a new build so yeah. I plugged the usb the came in the mobo and started to install the drivers. To my surprise everything installed correctly except Lan and wifi drivers, and the ME driver. So, my friend had a spare usb wifi device which we connected and it installed its drivers and we managed to use wifi. Now connected, I updated windows as much as I could and went straight to the MSI website to download the drivers, found the mobo and downloaded all the network related drivers. I ran their setups or .exe and I started getting errors such as error 103. Windows auto updater didnt work either in device manager, they kept showing in Other. Checked on BIOS if the device is enabled, which it is.

Note: the ethernet port is lit up green and yellow, when pc is on and the cable is connected.

What I have read online:
Changing the bandwith to 100Mps (havent tried, but I doubt it would work because its nothing is showing in Network and Internet > Network Connections.)
Saw stuff to disable as well in there (again, I cant see them in Network Connections)
Some people used an unprotected switch to connect the pc to the router/modem (this might be an option, but I don't have a switch available)

For some reason, I think I should create a new usb windows os install with the latest files from Microsoft website. (Maybe this would do something?)

If that doesn't work, what could it be? Faulty Mobo? A lot of Z690 were having this issue from what I have read. I kinda doubt a mobo on 2023 would still have this issue after 1-2 years.
 
Last edited:
Solution
Yes, you need to create new Windows installation media using the media creation tool. Older versions of Windows 10 are basically unsuitable for use with newer hardware and newer drivers in some cases.

Also, on the Z690 Force WiFi drivers page, make sure you've selected Windows 10 in the drop down menu before downloading any drivers as the drivers for Windows 11 may not be compatible.

I would install the drivers in the following order. Chipset, Intel Serial I/O (I'd recommend to install this BEFORE installing Intel LAN/Network drivers), Intel management engine driver, Intel network driver, WiFi, Bluetooth, audio and Intel SVGA.

Chipset: https://download.msi.com/dvr_exe/mb/intel_chipset_600_700.zip

Intel serial I/O...
Yes, you need to create new Windows installation media using the media creation tool. Older versions of Windows 10 are basically unsuitable for use with newer hardware and newer drivers in some cases.

Also, on the Z690 Force WiFi drivers page, make sure you've selected Windows 10 in the drop down menu before downloading any drivers as the drivers for Windows 11 may not be compatible.

I would install the drivers in the following order. Chipset, Intel Serial I/O (I'd recommend to install this BEFORE installing Intel LAN/Network drivers), Intel management engine driver, Intel network driver, WiFi, Bluetooth, audio and Intel SVGA.

Chipset: https://download.msi.com/dvr_exe/mb/intel_chipset_600_700.zip

Intel serial I/O: https://download.msi.com/dvr_exe/mb/intel_Serial_IO_adl.zip

Intel management engine driver: https://download.msi.com/dvr_exe/mb/intel_me_adl_16.0.zip

Intel LAN/Network driver: https://download.msi.com/dvr_exe/mb/Intel_Network_WT.zip

Intel WiFi driver: https://download.msi.com/dvr_exe/mb/intel_wifi_driver_WT.zip

Bluetooth driver: https://download.msi.com/dvr_exe/mb/bt_driver_WT.zip

Realtek audio driver: https://download.msi.com/dvr_exe/mb/realtek_audio_USB_R.zip

Intel SVGA driver: https://download.msi.com/dvr_exe/mb/intel_vga_adl.zip
 
Solution

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