MSI Z87-G45 Gaming cannot restart

[Lon Obers]

Hello everyone,

Completely new system, specs:
CPU: Intel i5 4690
Mobo: MSI Z87-G45 Gaming
RAM: Corsair Vengeance Pro 8 GB / 1600
GPU: MSI GeForce GTX 760 TF
PSU: Corsair CX600M (600W)
Case: Corsair Carbide 200R
SSD: Samsung 840 EVO 120GB
HDD: Seagate Barracuda 1TB
CPU Cooling: Cooler Master Hyper 412S
OS: Windows 8.1 (64-bit)

So I assembled the PC, installed windows 8.1 64-bit and the first weird thing happened and that was that after Windows usually restarts the system after installation, the screen went black and the system was still running including fans and all (as if it did not restart at all).

Pressing the reset button on the case did not work, I had to hold the power button for a few seconds to shut it down.

After powering up the system again, it booted normally. I tried to install all drivers for mobo/gpu/etc.

When installing driver of the motherboard, it will automatically restart in order to start te next sequence of installs, but again with this restart, it seemed as if it did not actually restart, the screen just goes black and system keeps running.

Again shut down by holding the power button, after startup it continued the installation of the drivers.

Did some stress tests and benchmarks, no problems at all. No high temperatures for both CPU and GPU.

So Windows boots perfectly and everything works perfectly. But when I restart the system (in windows) or reset it via the reset button on the case, it will turn my screen black and the system keeps running, though I get no screen, I can wait as long as I want, but nothing...
I cannot reset via the button on the case, I can only shut it down by holding the power button on the case for several seconds.

Can anyone please help me with this issue?

Many thanks in advance.

PS: I flashed BIOS to 1.9 after this problem occurred, but this didn't solve anything.

 

[SamiSC]

does this also happen when you shut down not restart the pc from windows?

 

[Lon Obers]

does this also happen when you shut down not restart the pc from windows?

No, when shutting down in Windows, it just shuts down normally and no problems starting up again.
The problem only occurs when restarting / resetting.

 

[SamiSC]

usually updating BIOS should do the job, dont think windows is currupted. maybe try updating BIOS again.

 

[Lon Obers]

usually updating BIOS should do the job, dont think windows is currupted. maybe try updating BIOS again.

I will try, be right back.
PS: Accidentally selected your post as solution, how do I undo that?

 

[SamiSC]

usually updating BIOS should do the job, dont think windows is currupted. maybe try updating BIOS again.

I will try, be right back.
PS: Accidentally selected your post as solution, how do I undo that?

hope that works, I un-selected it for you in case someone with better experience comes along.

 

[Lon Obers]

Thanks SamiSC, I update BIOS + ME instead of only BIOS. Now it can restart and reset (both tested). SOLVED!

 

[SamiSC]

Thanks SamiSC, I update BIOS + ME instead of only BIOS. Now it can restart and reset (both tested). SOLVED!

Awsome, glad I could help!! now it time to enjoy you rig. XD

 

[poet4nothing]

Thanks SamiSC, I update BIOS + ME instead of only BIOS. Now it can restart and reset (both tested). SOLVED!

My husband was having the same issue with his new rig and this worked!!!!!! Thanks for posting!!!!

 

[pilouchet]

Hi everyone,

i have also that problem.

Ok for update the BIOS but ME What's that ?

 

[ZeusGamer]

I've got an MSI Z87 G45 Gaming motherboard also. I got it on eBay for like $50, there were like 3 pins bent, but I fixed it and it works properly. Anyway, the point was, when I got it the BIOS wasn't updated and I was having problems with almost everything. Flashing the BIOS to the latest version fixed all my problems! Hope this helps.

This is how I did it:

1. Get a USB, make sure that it's FAT32.

2. Download the file from their website and put it in the USB.

3. Restart your computer and enter the UEFI BIOS.

4. There should be a button there abot flashing your BIOS. Click that and just follow on screen instructions.

 

[Rizal72]

I had the same problem yesterday with my Z87M mobo I've installed on my PC. After rebooting, and only after that, my PC did not start and the mobo displayed a debug code D0 (or 00, they look the same). Turning OFF and then ON the PC, it booted normally again. So the problem occurred only when resetting and rebooting.
What I did:
Even if the bios was the 1.4 version, the latest one, I've downloaded bios again from msi site, then updated BIOS and ME using a USB stick. After that, the PC rebooted normally. YES!

 

[TheCoachChen]

Hi everyone,

i have also that problem.

Ok for update the BIOS but ME What's that ?

It has the BIOS and ME!
A little late but here's the link on how to do everything. event.msi.com/mb/22nm/Bios ME7 to ME8 update SOP.PDF

 

[ReapersCode]

usually updating BIOS should do the job, dont think windows is currupted. maybe try updating BIOS again.

I will try, be right back.
PS: Accidentally selected your post as solution, how do I undo that?

hope that works, I un-selected it for you in case someone with better experience comes along.

I am having the same except when i try to install the bios update at the end it requires a reboot, when rebooting it goes into the idle state and i have to hard shut down reversing the bios update D: Any help there?