MSN 7 Messenger crashes when loading, GPF error? Can anyon..

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Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I kept getting messages to upgrade from MSN 6 to 7. A few days ago I decided
to finally upgrade. MSN will not load now. As it is loading I get,


MSNMSGR caused a general protection fault
in module MACXW4.DRV at 000a:000000cd.
Registers:
EAX=00000001 CS=0377 EIP=000000cd EFLGS=00010202
EBX=96ca8596 SS=36e7 ESP=eb1e73ce EBP=00007432
ECX=00000000 DS=19b7 ESI=0008fffc FS=7c97
EDX=00000000 ES=205f EDI=00060543 GS=0407
Bytes at CS:EIP:
66 ff 1d 08 20 00 00 8b 7d 22 81 e7 ff ff 00 00
Stack dump:
00007476 0000f54a 00007fe6 000006a7 000000c1 e5480000 001000c1 009a0000
00030000 011f0000 00150000 00000000 20a70018 011f0251 00000000 00220141

I am not a computer guy, I have no idea what this means and how to fix it.

I am running '98 with a 1700 MHz AMD and 512 meg of RAM.

Can someone please help?

Thanks,

David.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

The macxw4.drv is from your ATI video card (most likely).

What video card do you have, and have you downloaded up to date drivers from
ATI for your video card (if that's who it is from)?

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"David F. Eisan" <dfeisan@rogers.splinter.com> wrote in message
news:3aqdnYtHANkEQ6zeRVn-gA@rogers.com...
>I kept getting messages to upgrade from MSN 6 to 7. A few days ago I
>decided
> to finally upgrade. MSN will not load now. As it is loading I get,
>
>
> MSNMSGR caused a general protection fault
> in module MACXW4.DRV at 000a:000000cd.
> Registers:
> EAX=00000001 CS=0377 EIP=000000cd EFLGS=00010202
> EBX=96ca8596 SS=36e7 ESP=eb1e73ce EBP=00007432
> ECX=00000000 DS=19b7 ESI=0008fffc FS=7c97
> EDX=00000000 ES=205f EDI=00060543 GS=0407
> Bytes at CS:EIP:
> 66 ff 1d 08 20 00 00 8b 7d 22 81 e7 ff ff 00 00
> Stack dump:
> 00007476 0000f54a 00007fe6 000006a7 000000c1 e5480000 001000c1 009a0000
> 00030000 011f0000 00150000 00000000 20a70018 011f0251 00000000 00220141
>
> I am not a computer guy, I have no idea what this means and how to fix it.
>
> I am running '98 with a 1700 MHz AMD and 512 meg of RAM.
>
> Can someone please help?
>
> Thanks,
>
> David.
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I have an older ATI All in Wonder Card.

David.

"Gary Tsang" <gtsangDELETE@MEaumha.org> wrote in message
news:uzLFK3vvFHA.3400@TK2MSFTNGP14.phx.gbl...
> The macxw4.drv is from your ATI video card (most likely).
>
> What video card do you have, and have you downloaded up to date drivers
from
> ATI for your video card (if that's who it is from)?
>
> --
> Gary Tsang
> Microsoft MVP - Windows XP Shell/User
> http://www.microsoft.com/mvp
>
>
> "David F. Eisan" <dfeisan@rogers.splinter.com> wrote in message
> news:3aqdnYtHANkEQ6zeRVn-gA@rogers.com...
> >I kept getting messages to upgrade from MSN 6 to 7. A few days ago I
> >decided
> > to finally upgrade. MSN will not load now. As it is loading I get,
> >
> >
> > MSNMSGR caused a general protection fault
> > in module MACXW4.DRV at 000a:000000cd.
> > Registers:
> > EAX=00000001 CS=0377 EIP=000000cd EFLGS=00010202
> > EBX=96ca8596 SS=36e7 ESP=eb1e73ce EBP=00007432
> > ECX=00000000 DS=19b7 ESI=0008fffc FS=7c97
> > EDX=00000000 ES=205f EDI=00060543 GS=0407
> > Bytes at CS:EIP:
> > 66 ff 1d 08 20 00 00 8b 7d 22 81 e7 ff ff 00 00
> > Stack dump:
> > 00007476 0000f54a 00007fe6 000006a7 000000c1 e5480000 001000c1 009a0000
> > 00030000 011f0000 00150000 00000000 20a70018 011f0251 00000000 00220141
> >
> > I am not a computer guy, I have no idea what this means and how to fix
it.
> >
> > I am running '98 with a 1700 MHz AMD and 512 meg of RAM.
> >
> > Can someone please help?
> >
> > Thanks,
> >
> > David.
> >
> >
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Update the drivers.

You can find this at http://www.ati.com

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"David F. Eisan" <dfeisan@rogers.splinter.com> wrote in message
news:DNWdnWofG_1ccazeRVn-iw@rogers.com...
>I have an older ATI All in Wonder Card.
>
> David.
>
> "Gary Tsang" <gtsangDELETE@MEaumha.org> wrote in message
> news:uzLFK3vvFHA.3400@TK2MSFTNGP14.phx.gbl...
>> The macxw4.drv is from your ATI video card (most likely).
>>
>> What video card do you have, and have you downloaded up to date drivers
> from
>> ATI for your video card (if that's who it is from)?
>>
>> --
>> Gary Tsang
>> Microsoft MVP - Windows XP Shell/User
>> http://www.microsoft.com/mvp
>>
>>
>> "David F. Eisan" <dfeisan@rogers.splinter.com> wrote in message
>> news:3aqdnYtHANkEQ6zeRVn-gA@rogers.com...
>> >I kept getting messages to upgrade from MSN 6 to 7. A few days ago I
>> >decided
>> > to finally upgrade. MSN will not load now. As it is loading I get,
>> >
>> >
>> > MSNMSGR caused a general protection fault
>> > in module MACXW4.DRV at 000a:000000cd.
>> > Registers:
>> > EAX=00000001 CS=0377 EIP=000000cd EFLGS=00010202
>> > EBX=96ca8596 SS=36e7 ESP=eb1e73ce EBP=00007432
>> > ECX=00000000 DS=19b7 ESI=0008fffc FS=7c97
>> > EDX=00000000 ES=205f EDI=00060543 GS=0407
>> > Bytes at CS:EIP:
>> > 66 ff 1d 08 20 00 00 8b 7d 22 81 e7 ff ff 00 00
>> > Stack dump:
>> > 00007476 0000f54a 00007fe6 000006a7 000000c1 e5480000 001000c1 009a0000
>> > 00030000 011f0000 00150000 00000000 20a70018 011f0251 00000000 00220141
>> >
>> > I am not a computer guy, I have no idea what this means and how to fix
> it.
>> >
>> > I am running '98 with a 1700 MHz AMD and 512 meg of RAM.
>> >
>> > Can someone please help?
>> >
>> > Thanks,
>> >
>> > David.
>> >
>> >
>>
>>
>
>
 
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