Multiple blue screen of death, giving a Custom error ( involving ntoskrnl.exe and ntkrnlmp.exe), have no idea how to solve.

[samori79]

Hello,

To get straight to the point, recently Iv been getting a lot of BSOD, they seemingly happening at random would cause my entire system to simply crash and force a restart. the frustrating part is that apparently the error causing this issue is a customer error, leaving me with no way to dive deeper into what may be the problem.

So I would greatly appreciate it if any available with more sophisticated software may be able to analyze my crash dumps and hopefully shed some light on what may be causing this issue.

My computer specs:
https://www.dropbox.com/s/gi43np0e63pjo38/system%20information.txt?dl=0

Dump Files:
https://www.dropbox.com/s/knibetev3fq4r6m/Dump%20files.rar?dl=0

please contact me if you guys need any further information.

Thanks in advance.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/qQQZ.html

File: 102417-49062-01.dmp (Oct 24 2017 - 23:46:13)
BugCheck: [UNEXPECTED_STORE_EXCEPTION (154)]
Probably caused by: memory_corruption (Process: MemCompression)
Uptime: 13 Day(s), 5 Hour(s), 30 Min(s), and 46 Sec(s)

File: 101117-38734-01.dmp (Oct 11 2017 - 14:07:50)
BugCheck: [UNEXPECTED_STORE_EXCEPTION (154)]
Probably caused by: memory_corruption (Process: MemCompression)
Uptime: 0 Day(s), 12 Hour(s), 57 Min(s), and 16 Sec(s)

File: 101017-43281-01.dmp (Oct 10 2017 - 19:03:42)
BugCheck: [UNEXPECTED_STORE_EXCEPTION (154)]
Probably caused by: memory_corruption (Process: MemCompression)
Uptime: 4 Day(s), 1 Hour(s), 23 Min(s), and 58 Sec(s)

Your BIOS appears fairly new: DATE: 06/29/2017 - VERSION: 3504

I can't help you with this. Wait for additional replies. Good luck.

 

[samori79]

so then would you be suggesting that I remove or disable this MemCompression process?

Update: So After posting an update for Windows 10 came up and I installed it in the hopes that it would eliminate my BSOD problems, but it seems I'm not so lucky.

a few hours after the update I got another Blue screen this time however with a defined error message; KERNEL_DATA_INPAGE_ERROR
it also said that the driver: ntdll.sys was to blame.
Anyone have any ideas How I would go about fixing or updating this driver?

 

[Paul NZ]

I would get rid of Kaspersky. Then use their removal tool to remove the rest of the program

I would uninstall AI suite. It's a known cause of crashes

This file should be updated or uninstalled ElcMouLFlt.sys Kaspersky mouse driver. It's 7 yrs old

This file asstahci64.sys Asmedia sata drivers are 2 yrs old. If you use them update the drivers

You should update this driver USBXHCI.SYS it's 12 yrs old Intel® USB 3.0 eXtensible Host Controller Driver