Question Multiple BSOD issues ?

Jul 21, 2022
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Hi, I have been experiencing a lot of bsods after upgrading a few bits of hardware; my GPU, an addition of 32gb of RAM on top of the 16 that was already there, an nvme drive, and a 1000w psu.

I've seen errors like: IRQL_NOT_LESS_OR_EQUAL and DPC_WATCHDOG_VIOLATION for the most part.

From what I've read its usually a driver issue, but I've tried DDU multiple time, I've reinstalled windows entirely, and have tried updated driver with device manager.

I also thought it was a virus, so I've done multiple scans to no avail.

I also stopped any overclocking.

I check temps, and they max out cpu: ~75 and GPU also ~75 with idles around 45

my system is as follows:

ASUS Prime X470-PRO
AMD Ryzen 5 3600X
2x 16 GB 3200mhz RAM + 2x 8 GB 3200mhz RAM ( the matching sets are in every other slot)
RTX 3070
samsung 980 pro nvme ssd
4 other ssd
intel wifi 6 ax200 wifi adaptor

Please let me know any other useful info I could provide.

Cheers
 
Hi, I have been experiencing a lot of bsods after upgrading a few bits of hardware; my GPU, an addition of 32gb of RAM on top of the 16 that was already there, an nvme drive, and a 1000w psu.

I've seen errors like: IRQL_NOT_LESS_OR_EQUAL and DPC_WATCHDOG_VIOLATION for the most part.

From what I've read its usually a driver issue, but I've tried DDU multiple time, I've reinstalled windows entirely, and have tried updated driver with device manager.

I also thought it was a virus, so I've done multiple scans to no avail.

I also stopped any overclocking.

I check temps, and they max out cpu: ~75 and GPU also ~75 with idles around 45

my system is as follows:

ASUS Prime X470-PRO
AMD Ryzen 5 3600X
2x 16 GB 3200mhz RAM + 2x 8 GB 3200mhz RAM ( the matching sets are in every other slot)
RTX 3070
samsung 980 pro nvme ssd
4 other ssd
intel wifi 6 ax200 wifi adaptor

Please let me know any other useful info I could provide.

Cheers
Remove the smaller ram kit and just use the 32GB one. This is why they sell ram in matched sets because mixing and matching ram like this is a crap shoot, it doesn't always work out.
 
Hi, sorry this thread has gone cold.

Im still getting BSods, both IRQL_NOT_LESS_OR_EQAUL and KERNEL... something rather.
Would really apprecaite any help. I wonder if a windows reinstall would help without the 16gb memory?
if you have already reinstalled windows whilst troubleshooting this issue then probably not. You could see if the issue occurs in safe mode.
 

Colif

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Wonder how i missed this thread

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
tpm on CPU.
Do you have latest BIOS on motherboard?
Newest chipset drivers? - https://www.amd.com/en/support/chipsets/amd-socket-am4/x470
 

Colif

Win 11 Master
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Conversion of dumps

report - Click run as fiddle to see report

File: 091322-10140-01.dmp (Sep 14 2022 - 02:26:22)
BugCheck: [IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4A)]
Probably caused by: ntkrnlmp.exe (Process: steamwebhelper)
Uptime: 3 Day(s), 22 Hour(s), 11 Min(s), and 50 Sec(s)

File: 090822-7765-01.dmp (Sep 8 2022 - 13:09:06)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: System)
Uptime: 1 Day(s), 9 Hour(s), 52 Min(s), and 59 Sec(s)

File: 090622-8140-01.dmp (Sep 7 2022 - 01:07:53)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 7 Hour(s), 09 Min(s), and 35 Sec(s)

File: 090622-7828-01.dmp (Sep 7 2022 - 02:55:48)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: expressvpnd.exe)
Uptime: 0 Day(s), 1 Hour(s), 47 Min(s), and 27 Sec(s)

File: 090422-9203-01.dmp (Sep 5 2022 - 06:28:28)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: EpicGamesLauncher.exe)
Uptime: 0 Day(s), 11 Hour(s), 13 Min(s), and 07 Sec(s)
Processes mentioned are victims

IRQL GT Zero at System Service isn't a BSOD I see very often.

I have to question if this is a windows 10 driver
Jul 26 2008FanControl.sys
see if newer version of express vpn?

try updating chipset drivers as I only see 1 AMD driver there - https://www.amd.com/en/support/chipsets/amd-socket-am4/x570
 

Colif

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Is there an easy way to check if the chipset driver is properly installed?
Not easily as they all sort of deep level

Mar 11 2020amdgpio2.sysAMD GPIO Controller Driver from Advanced Micro Devices http://support.amd.com/

May 18 2021AMDPCIDev.sysAdvanced Micro Devices PCI Device driver
these are the 2 you had before, you should have a few more now as the package includes multiple drivers
https://www.amd.com/en/support/kb/release-notes/rn-ryzen-chipset-4-08-09-2337

if you BSOD again I will see the differences or download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

that will tell you if the drivers installed are newer than the ones you had.
Why use this over the built in windows memtest?
because memtest86 more thorough
 

Colif

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Conversion of dumps

report - Click run as fiddle to see report

File: 091922-10031-01.dmp (Sep 19 2022 - 18:58:08)
BugCheck: [UNEXPECTED_KERNEL_MODE_TRAP_M (1000007F)]
Probably caused by: memory_corruption (Process: steam.exe)
Uptime: 2 Day(s), 15 Hour(s), 38 Min(s), and 11 Sec(s)

File: 091422-8156-01.dmp (Sep 15 2022 - 01:03:23)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: 3dsmax.exe)
Uptime: 0 Day(s), 0 Hour(s), 03 Min(s), and 20 Sec(s)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

first crash is strange, no stack text. Normally get something to work with.

do you use Afterburner? try updating it as its from 2020.
update VPN software as well.

tried this yet?
https://www.amd.com/en/support/chipsets/amd-socket-am4/x570
 

Colif

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did you clean install windows after getting a new motherboard?

chkdsk is probably all you need.
open command prompt (admin)
type chkdsk X: /f and press enter
replace X with drive letter of each ssd

on C drive, 2 paragraphs will show up, agree to run at startup and then restart PC to let it run. Shouldn't take long on a 980 Pro
 

Colif

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Conversion of dumps

report - Click run as fiddle to see report


File: 092622-7328-01.dmp (Sep 26 2022 - 11:46:41)
BugCheck: [IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4A)]
Probably caused by: memory_corruption (Process: Red Giant Service.exe)
Uptime: 0 Day(s), 15 Hour(s), 00 Min(s), and 12 Sec(s)


i think that one is GPU drivers, or at least, it involved them.
try running DDU in safe mode and reinstall GPU drivers - https://forums.tomshardware.com/threads/how-to-perform-a-clean-install-of-your-video-card-drivers.2402269/
 

Colif

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Conversion of dumps

report - Click run as fiddle to see report


File: 092922-8359-01.dmp (Sep 29 2022 - 17:02:16)
BugCheck: [DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)]
Probably caused by: memory_corruption (Process: firefox.exe)
Uptime: 1 Day(s), 23 Hour(s), 50 Min(s), and 44 Sec(s)

You getting DPC Watchdog Violations, one thing I noticed last week is they seem to follow Realtek LAN drivers around
Jan 19 2022rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/
I wonder if there are newer
Download Win11 Auto Installation Program (NetAdapterCx) from under windows header here = https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software

If you use WIFI, try running this - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
 

Colif

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Conversion of dumps

report - Click run as fiddle to see report


File: 100522-8859-01.dmp (Oct 5 2022 - 15:42:27)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: System)
Uptime: 1 Day(s), 18 Hour(s), 10 Min(s), and 41 Sec(s)

6 years ago when I started looking at BSOD reports I thought IRQ errors were easy. Now I don't have the same opinion.

I would follow the precautions here and run Driver Verifier and see what it thinks - https://forums.tomshardware.com/threads/driver-verifier-instructions.3686888/
I only suggest those as its not showing a driver so that will make it. If there is a driver at fault.

Its job is to test drivers. so you likely to get a BSOD. That is aim. Show me resulting dumps.

double-checked your ram was tested by Crucial, finds it on their page. https://www.crucial.com/memory/ddr4/bl16g32c16u4b/ct16822311

Did I suggest these as you have a lack of AMD drivers on there - https://www.amd.com/en/support/chipsets/amd-socket-am4/x570 (you don't want raid or Stormi)
 
Last edited:

Colif

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Wonder if its a coincidence the person asked question that this answer is for happens to have your motherboard
Try using Microsoft Install/Uninstall APP and uninstall all of the AMD Chipset drivers that are listed plus deleting the AMD installation folder at C:\AMD. Now see if the Chipset installs correctly.

If not then try installing the Chipset using the same Microsoft App.

Also make sure all of Windows 11 updates are current via Windows Updates.

If that fails you can try AMD explanation for error 1603 and use their tips even though it is really made for the Graphics driver: https://www.amd.com/en/support/kb/faq/gpu-kb1603



install/uninstall app = Settings/apps/installed apps
 

Colif

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its more the drivers for old motherboard are still on the ssd. So a clean install might fix some of the errors. Its worth a try before we look at hardware again.

I should have noticed before, I was too busy looking at drivers.
 
Jul 21, 2022
59
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35
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Remove the smaller ram kit and just use the 32GB one. This is why they sell ram in matched sets because mixing and matching ram like this is a crap shoot, it doesn't always work out.
This seems to have improved my systems stability in general, but I still experienced a DPC_WATCHDOG_VIOLATION this morning, I reinstalled my GPU driver and installed samsungs nvme firmware tool, but that said I had the latest update. Im hoping things will just sort themselves out, but if I'm still experiencing BSODs is there anything else I should try?
I need more stability because I render UE5, path tracer animations and that can take a very long time and midnight bsods can really waste a lot of time for me.
 
This seems to have improved my systems stability in general, but I still experienced a DPC_WATCHDOG_VIOLATION this morning, I reinstalled my GPU driver and installed samsungs nvme firmware tool, but that said I had the latest update. Im hoping things will just sort themselves out, but if I'm still experiencing BSODs is there anything else I should try?
I need more stability because I render UE5, path tracer animations and that can take a very long time and midnight bsods can really waste a lot of time for me.
Check in the motherboards manual that you have the ram installed in the correct DIMM slots. Make sure that you install the latest bios for your motherboard.
 
Jul 21, 2022
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Check in the motherboards manual that you have the ram installed in the correct DIMM slots. Make sure that you install the latest bios for your motherboard.
So after you mentioned this I tried the RAM in 1st and 3rd slot (was in 2nd and 4th before) pretty sure thats correct as the slots are colour coded. Today I got two more BSODs after the pc was idle for about 30mins during lunch, the second of which I managed to read was IRQL_NOT_LESS_OR_EQUAL.
 
So after you mentioned this I tried the RAM in 1st and 3rd slot (was in 2nd and 4th before) pretty sure thats correct as the slots are colour coded. Today I got two more BSODs after the pc was idle for about 30mins during lunch, the second of which I managed to read was IRQL_NOT_LESS_OR_EQUAL.
I suggest that you run the windows memory diagnostic program.
Also make sure you have the latest drivers for devices, e.g. LAN, Wifi, graphics, audio, chipset and bios file
 
Jul 21, 2022
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OK, so I really appreciate all of the hope, heres what I've done so far:

put ram in dimm a2,b2
updated chipset driver
updated audio driver
installed wifi/bluetooth pcie device driver

and now i got another IRQL_NOT_LESS_OR_EQUAL

Im going to try and take out the pcie wifi device and see if i still get it, becasue it is a bit of a dodgy amazon purchase, and Im hoping thats whats causing the issue at this point.
 
OK, so I really appreciate all of the hope, heres what I've done so far:

put ram in dimm a2,b2
updated chipset driver
updated audio driver
installed wifi/bluetooth pcie device driver

and now i got another IRQL_NOT_LESS_OR_EQUAL

Im going to try and take out the pcie wifi device and see if i still get it, becasue it is a bit of a dodgy amazon purchase, and Im hoping thats whats causing the issue at this point.
Which bios version is your motherboard running atm?
 

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