My PC is a prebuild from ibuypower and a couple of month ago started giving me multiple BSOD while playing games or using chrome. The PC would restart and continue to had a BSOD loop and after that it would boot normal. I try to contact costumer support but dint help at all. I want to determent if is a hardware issue so I can replace the damage part or if its a software issue that I am unable to find. I'm going to upload a whocrashed report. If anyone can help me out ill really appreciated. I have been trying to identify the problem for months and no success. I had run a memtest86 it came back with a pass. I try the windows memtest but it got stuck at 21% and I left it overnight so it was stuck there for like 6 hours. I run a ssd test and it passed. I have stress test the GPU for 1 hour and temp stayed around 80c. Tested it again for another hour and it stayed around 80c again. I did a DDU on nvidia driver and then reinstalled them and still getting BSOD.
Processor: Intel® Core™ i9-10900KF Processor (10X 3.70 GHz /20MB L3 Cache)
Motherboard: MSI MPG Z490 GAMING EDGE WiFi
Memory: 16GB [8GB x 2] DDR4-3200MHz ADATA XPG SPECTRIX D41 RGB
Video Card: GeForce RTX 2080 Ti - 11GB GDDR6 (VR-Ready)
Power Supply: 800 Watt - HIGH POWER 80 PLUS Gold
Processor Cooling: iBUYPOWER 240mm Addressable RGB Liquid Cooling System - Black
Operating System: Windows 10 Home
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Wed 6/23/2021 8:39:45 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFD00FC6666028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Wed 6/23/2021 8:39:45 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062321-6890-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6B90)
Bugcheck code: 0x124 (0x0, 0xFFFFD00FC6666028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 6/22/2021 7:12:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062221-6531-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8053C5CBCEE)
Bugcheck code: 0xD1 (0x39003F, 0xFF, 0x38, 0xFFFFF8053C5CBCEE)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4a746d937e6a7240\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 471.11
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 471.11
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 471.11 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sat 6/19/2021 8:24:59 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061921-6843-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x1A (0x4477, 0x390027, 0x0, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 6/12/2021 12:02:29 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061221-8578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6CF0)
Bugcheck code: 0xFC (0xFFFF8689B3B673F0, 0x8A000003091CD963, 0xFFFF8689B3B66F00, 0x0)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This may be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. Memory corruption can also occur because of overheating (thermal issue). There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 6/5/2021 11:05:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\060721-10359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6CF0)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFB8, 0x2, 0x1, 0xFFFFF80152E37ECF)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\LiveKernelReports\WATCHDOG-20210409-2200.dmp
Conclusion
7 crash dumps have been found and analyzed. Only 6 are included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 471.11 , NVIDIA Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Processor: Intel® Core™ i9-10900KF Processor (10X 3.70 GHz /20MB L3 Cache)
Motherboard: MSI MPG Z490 GAMING EDGE WiFi
Memory: 16GB [8GB x 2] DDR4-3200MHz ADATA XPG SPECTRIX D41 RGB
Video Card: GeForce RTX 2080 Ti - 11GB GDDR6 (VR-Ready)
Power Supply: 800 Watt - HIGH POWER 80 PLUS Gold
Processor Cooling: iBUYPOWER 240mm Addressable RGB Liquid Cooling System - Black
Operating System: Windows 10 Home
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Wed 6/23/2021 8:39:45 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFD00FC6666028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Wed 6/23/2021 8:39:45 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062321-6890-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6B90)
Bugcheck code: 0x124 (0x0, 0xFFFFD00FC6666028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 6/22/2021 7:12:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062221-6531-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8053C5CBCEE)
Bugcheck code: 0xD1 (0x39003F, 0xFF, 0x38, 0xFFFFF8053C5CBCEE)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4a746d937e6a7240\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 471.11
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 471.11
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 471.11 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Sat 6/19/2021 8:24:59 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061921-6843-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x1A (0x4477, 0x390027, 0x0, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 6/12/2021 12:02:29 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061221-8578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6CF0)
Bugcheck code: 0xFC (0xFFFF8689B3B673F0, 0x8A000003091CD963, 0xFFFF8689B3B66F00, 0x0)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This may be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. Memory corruption can also occur because of overheating (thermal issue). There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 6/5/2021 11:05:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\060721-10359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6CF0)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFB8, 0x2, 0x1, 0xFFFFF80152E37ECF)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\LiveKernelReports\WATCHDOG-20210409-2200.dmp
Conclusion
7 crash dumps have been found and analyzed. Only 6 are included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 471.11 , NVIDIA Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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