[SOLVED] Multiple BSOD, usually while watching Youtube

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Jan 31, 2020
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so about a month ago i bought a new pc, and ever since i bought and assembled it i have been plagued with random BSODs, usually while watching youtube but rarely while watching media files on my pc.
the most common BSOD is DRIVER IRQL NOT LESS BUT EQUAL.
well, while making this post my pc also crashed and got another BSOD.

here are the files:

https://drive.google.com/drive/folders/1qnwWITVu0gMxlUgwfiRVlranlMzBaOjG?usp=sharing

I checked my drivers, and i also ran windows memory diagnostics and it found to trouble at all.
i also ran the driver verifier program and included the dump files.

my system specs are:
MOBO: B450 AORUS ELITE
Processor: AMD Ryzen 5 3600 6-Core Processor
Video Card: PowerColor RX 5700XT 8G GDDR6 AXRX 5700XT 8GBD6-3DHE/OC
PSU: Gigabyte PSU AORUS 750W PFC Gold 80+ Modular P750W
RAM: Corsair DDR 4 16G (8Gx2) 3600 CL18 VENGEANCE LPX Black CMK16GX4M2D3600C18
i also included a Dxdiag if i forgot to include anything.

Thank you!

Edit: ill also add i can play games such as battlefield for hours and my computer wont crash.
recently though i played total war: war hammer 2 and my screen just turned green and forced me to do a hard reset. i could still hear the audio. this never happened to me before and it didn't happen ever since, just thought i should include it.
 

gardenman

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A few comments about the dumps:

#1 Crashed caused by rt640x64.sys which is a RealTek driver. More info:
Jul 01 2019rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/
Update it, or try to rollback to a previous version if available.

#2. dwm.exe crashed, sometimes blamed on video drivers. Try updating those. If needed, run DDU first to remove old version then reinstall them.

#3. No idea, maybe hardware, have you run memtest86 yet? Run it on each stick of RAM, 1 stick at a time in the first slot.

#4 and #5. sppsvc crashed, sometimes related to pirated version of Windows. If you are using a pirated version, let us know.

#6 (NEW BSOD). No idea, try memtest86 as suggested above.

I would remove this driver/software for the time being.
Jan 28 2010ISODrv64.sysISO DVD/CD-ROM Device driver (EZB Systems) http://www.ezbsystems.com/
Driver was made in 2010, Windows 10 was released in 2015 (I think). It may or may not be a problem. If needed, download AutoRuns and simply disable that driver by unchecking it.

Full dump results: https://explicitwife.htmlpasta.com/
Edit: Geez, I hate these addy's that this site gives. There's nothing "explicit" about that link, I promise.
 

gardenman

Admirable
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From the 013120-6109-01.dmp file:

VENDOR: American Megatrends Inc.
VERSION: F41
DATE: 07/22/2019

That's the BIOS that was installed when that crash happened.

If you have Revision 1.0 of the motherboard, there are updates.
https://www.gigabyte.com/us/Motherboard/B450-AORUS-ELITE-rev-10/support#support-dl

Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).
 
Jan 31, 2020
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i am very new to this, i will read some guides and how to do it and i will try it.
Thank you.
basically i should just download the most recent version of the bios and install it using a USB stick?
 

Dcopymope

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i am very new to this, i will read some guides and how to do it and i will try it.
Thank you.
basically i should just download the most recent version of the bios and install it using a USB stick?
Yes, the latest version of your bios is 'F51', so yours is behind by a few updates. You can use your USB stick, but you have to reformat it as a 'FAT32'. When you try, it will likely say 'exFAT' which is supposedly the newest version of it. I just recently tried it myself but it recognize my USB so I had to use this utility linked below to convert my flash stick to a Fat 32 format. Just download it, convert your USB to a non-bootable 'Large Fat32' format, and you should be good to go.

Link: https://rufus.ie/
 
Jan 31, 2020
6
0
10
0
Yes, the latest version of your bios is 'F51', so yours is behind by a few updates. You can use your USB stick, but you have to reformat it as a 'FAT32'. When you try, it will likely say 'exFAT' which is supposedly the newest version of it. I just recently tried it myself but it recognize my USB so I had to use this utility linked below to convert my flash stick to a Fat 32 format. Just download it, convert your USB to a non-bootable 'Large Fat32' format, and you should be good to go.

Link: https://rufus.ie/
ok, so i just finished updating my bios to version F51, and my computer crashed again after watching a youtube video.
it was something new this time, titled:

BUGCODE_NDIS_DRIVER

i have updated my google drive with the new minidump file, titled NEW BSOD.
 

Dcopymope

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Aug 13, 2018
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ok, so i just finished updating my bios to version F51, and my computer crashed again after watching a youtube video.
it was something new this time, titled:

BUGCODE_NDIS_DRIVER

i have updated my google drive with the new minidump file, titled NEW BSOD.
You have to actually post the mini dump file so we can see it, or a link to it.
 

gardenman

Admirable
Moderator
A few comments about the dumps:

#1 Crashed caused by rt640x64.sys which is a RealTek driver. More info:
Jul 01 2019rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/
Update it, or try to rollback to a previous version if available.

#2. dwm.exe crashed, sometimes blamed on video drivers. Try updating those. If needed, run DDU first to remove old version then reinstall them.

#3. No idea, maybe hardware, have you run memtest86 yet? Run it on each stick of RAM, 1 stick at a time in the first slot.

#4 and #5. sppsvc crashed, sometimes related to pirated version of Windows. If you are using a pirated version, let us know.

#6 (NEW BSOD). No idea, try memtest86 as suggested above.

I would remove this driver/software for the time being.
Jan 28 2010ISODrv64.sysISO DVD/CD-ROM Device driver (EZB Systems) http://www.ezbsystems.com/
Driver was made in 2010, Windows 10 was released in 2015 (I think). It may or may not be a problem. If needed, download AutoRuns and simply disable that driver by unchecking it.

Full dump results: https://explicitwife.htmlpasta.com/
Edit: Geez, I hate these addy's that this site gives. There's nothing "explicit" about that link, I promise.
 
Jan 31, 2020
6
0
10
0
A few comments about the dumps:

#1 Crashed caused by rt640x64.sys which is a RealTek driver. More info:
Jul 01 2019rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/
Update it, or try to rollback to a previous version if available.

#2. dwm.exe crashed, sometimes blamed on video drivers. Try updating those. If needed, run DDU first to remove old version then reinstall them.

#3. No idea, maybe hardware, have you run memtest86 yet? Run it on each stick of RAM, 1 stick at a time in the first slot.

#4 and #5. sppsvc crashed, sometimes related to pirated version of Windows. If you are using a pirated version, let us know.

#6 (NEW BSOD). No idea, try memtest86 as suggested above.

I would remove this driver/software for the time being.
Jan 28 2010ISODrv64.sysISO DVD/CD-ROM Device driver (EZB Systems) http://www.ezbsystems.com/
Driver was made in 2010, Windows 10 was released in 2015 (I think). It may or may not be a problem. If needed, download AutoRuns and simply disable that driver by unchecking it.

Full dump results: https://explicitwife.htmlpasta.com/
Edit: Geez, I hate these addy's that this site gives. There's nothing "explicit" about that link, I promise.

Ok, so i tried #1 and #2 a couple of days ago, and since then i have no more crashes while watching youtube. i will update on it, but it seems for now, the problem was solved.
i used DDU like u said to uninstall the GPU drivers and audio drivers and downloaded the new drivers from the BIOS link you gave me.
yes, i use a pirated version of windows.


Thank you!
 
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