Question Multiple BSOD, WHEA Error

zamroc8

Honorable
Sep 1, 2013
7
0
10,510
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I am getting BSoDs on my new laptop. What could be causing it and how can i fix it?
My log:

On Thu 1/30/2020 11:33:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFDC044D0A8028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 1/30/2020 5:38:54 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\013020-21796-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFF918658303028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 1/30/2020 11:33:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\013020-11656-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFFDC044D0A8028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/29/2020 12:02:01 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012920-12171-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFFE70608D0B028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/28/2020 3:12:34 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012820-9890-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FE8)
Bugcheck code: 0x124 (0x0, 0xFFFF800C3ECEE028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/28/2020 8:25:14 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012820-11203-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FE8)
Bugcheck code: 0x124 (0x0, 0xFFFF9802FAE35028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 

onespeedbiker

Respectable
Apr 13, 2019
2,025
149
1,890
129
What laptop? Make/model. It's likely your laptop is overheating or there is an issue with the RAM. If it is a new laptop under warranty, then return it, you should not be dealing with these issues with a new computer.
 

zamroc8

Honorable
Sep 1, 2013
7
0
10,510
0
What laptop? Make/model. It's likely your laptop is overheating or there is an issue with the RAM. If it is a new laptop under warranty, then return it, you should not be dealing with these issues with a new computer.
Evoo 15, lp4 temps are 70 and below but i will check the ram. Thanks for the feedback, i will consider a replacement.
 

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