[SOLVED] Multiple BSOD, WHEA Error

zamroc8

Honorable
Sep 1, 2013
7
0
10,510
I am getting BSoDs on my new laptop. What could be causing it and how can i fix it?
My log:

On Thu 1/30/2020 11:33:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFDC044D0A8028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 1/30/2020 5:38:54 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\013020-21796-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFF918658303028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 1/30/2020 11:33:38 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\013020-11656-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFFDC044D0A8028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/29/2020 12:02:01 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012920-12171-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFFE70608D0B028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/28/2020 3:12:34 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012820-9890-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FE8)
Bugcheck code: 0x124 (0x0, 0xFFFF800C3ECEE028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/28/2020 8:25:14 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012820-11203-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FE8)
Bugcheck code: 0x124 (0x0, 0xFFFF9802FAE35028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
Solution
What laptop? Make/model. It's likely your laptop is overheating or there is an issue with the RAM. If it is a new laptop under warranty, then return it, you should not be dealing with these issues with a new computer.

zamroc8

Honorable
Sep 1, 2013
7
0
10,510
What laptop? Make/model. It's likely your laptop is overheating or there is an issue with the RAM. If it is a new laptop under warranty, then return it, you should not be dealing with these issues with a new computer.
Evoo 15, lp4 temps are 70 and below but i will check the ram. Thanks for the feedback, i will consider a replacement.