[SOLVED] Multiple BSOD while gaming

[ggbengaben]

dumpfile : https://1drv.ms/u/s!AgK9V2CV6jqZqgJlXabkm9-quNmF?e=uEIKF4
Everytime it BSOD'ed i take a pic probably not so useful just the stopcode but here's folders of bsod pic:
https://1drv.ms/f/s!AgK9V2CV6jqZqT9MYBemfwhtttIt

These BSOD only happen when i'm gaming (csgo, dota2, rust, r6s, pubg)
They happened since I got the pc i think which is start of February

BSOD STOP CODE:
DPC_WATCHDOG_VIOLATION
PAGE_FAULT_IN_NONPAGED_AREA
DRIVER_IRQL_NOT_LESS_OR_EQUAL <--- most BSOD
SYSTEM_SERVICE_EXCEPTION
ATTEMPTED EXECUTE OF NOEXECUTE MEMORY
DRIVER_OVERRAN_STACK_BUFFER
KMODE_EXCEPTION_NOT_HANDLED
KERNEL SECURITY CHECK FAILURE
MEMORY MANAGEMENT
UNEXPECTED_KERNEL_MODE_TRAP

spec:

https://imgur.com/a/aqSIpiv

View: https://imgur.com/a/aqSIpiv

GPU: NVIDIA GTX 1060 6GB
Storage: WD green 240GB SSD + WD 1TB Caviar Blue HDD
RAM: 1 x 8gb gskill aegis ddr4 2666mhz
PSU: FSP Hydro 500W 80+ Bronze

 

[Phaaze88]

Could be either a software or hardware issue, or combination of both.
DIY?
Or perhaps bought of ebay, or somewhere similar?

Also need a little more info. Storage drives? How many ram sticks? Make and model of power supply?
Have you tried reinstalling Windows? That usually fixes software issues, which will then lead us to a hardware problem, assuming the former isn't the solution.

 

[ggbengaben]

Bought it from a local shop, I pick parts they assemble.

Could be either a software or hardware issue, or combination of both.
DIY?
Or perhaps bought of ebay, or somewhere similar?

Also need a little more info. Storage drives? How many ram sticks? Make and model of power supply?
Have you tried reinstalling Windows? That usually fixes software issues, which will then lead us to a hardware problem, assuming the former isn't the solution.

Bought it from a local shop, I pick parts they assemble.
Storage: WD green 240GB SSD + WD 1TB Caviar Blue HDD
RAM: 1 x 8gb gskill aegis ddr4 2666mhz
PSU: FSP Hydro 500W 80+ Bronze
Reinstalled windows once, BSOD remains. I guess it is a HW problem.

 

[Shektron]

Go to Event Viewer, check what error is thrown up at the time of BSOD.

Could be a driver issue, uninstall drivers using DDU then reinstall latest version from Nvidia's website.

 

[ggbengaben]

Go to Event Viewer, check what error is thrown up at the time of BSOD.

Could be a driver issue, uninstall drivers using DDU then reinstall latest version from Nvidia's website.

Sorry can you give more instruction on how. thanks

 

[Shektron]

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Install the above software and use it to remove your current display drivers.

Then, go to the below website and download the latest drivers, install them:

https://www.geforce.com/drivers

As for Event Viewer, right-click on Start button, click on Event Viewer. Now, in the right-pane, click on Create Custom View..., in the windows that appears, check Critical, and in the Event Logs drop-down, check Windows Logs. Click OK, then open this view from left pane. Now, from the errors shown, check which error corresponds to a time when your PC BSOD'ed, and check the Event ID and description of said error.

 

[ggbengaben]

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Install the above software and use it to remove your current display drivers.

Then, go to the below website and download the latest drivers, install them:

https://www.geforce.com/drivers

As for Event Viewer, right-click on Start button, click on Event Viewer. Now, in the right-pane, click on Create Custom View..., in the windows that appears, check Critical, and in the Event Logs drop-down, check Windows Logs. Click OK, then open this view from left pane. Now, from the errors shown, check which error corresponds to a time when your PC BSOD'ed, and check the Event ID and description of said error.

For the event viewer, every critical is pretty much corresponds to the time when it bsod.
Source: Kernel-Power
Event ID: 41
Task Category: (63)
desc: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Spoiler: Details in friendly view

-

System

- Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated [ SystemTime] 2019-06-09T03:07:08.560249200Z

EventRecordID 7398

Correlation

- Execution [ ProcessID] 4 [ ThreadID] 8

Channel System

Computer DESKTOP-K9PRKIN

- Security [ UserID] S-1-5-18

-

EventData

BugcheckCode

10

BugcheckParameter1

0x10

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

0

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

true

CheckpointStatus

0

Will uninstall the display driver now.

 

[Colif]

Download the Gigabyte App Centre from motherboard website - see link
and use it to update drivers on motherboard.

event 41 is a reaction to the restart caused after a BSOD. WIndows is reporting it was restarted unexpectedly.

I will get someone to look at dump files.

I can't say I have heard of Hydro PSU before - https://www.fsplifestyle.com/PROP163000555/ - an underpowered PSU can also cause BSOD but many of the codes you are getting could just be drivers.

 

[ggbengaben]

Download the Gigabyte App Centre from motherboard website - see link
and use it to update drivers on motherboard.

event 41 is a reaction to the restart caused after a BSOD. WIndows is reporting it was restarted unexpectedly.

I will get someone to look at dump files.

I can't say I have heard of Hydro PSU before - https://www.fsplifestyle.com/PROP163000555/ - an underpowered PSU can also cause BSOD but many of the codes you are getting could just be drivers.

Will download the appcentre now.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/Ej2K.html

File information:	060919-7093-01.dmp (Jun 8 2019 - 22:36:19)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Driver warnings:	*** WARNING: Unable to verify timestamp for win32kfull.sys *** WARNING: Unable to verify timestamp for win32kbase.sys
Probably caused by:	memory_corruption (Process: steamwebhelper.exe)
Uptime:	0 Day(s), 0 Hour(s), 13 Min(s), and 43 Sec(s)

Possible Motherboard page: http://me.gigabyte.com/products/page/mb/h310m_s2_20rev_10#kf
There is a BIOS update available for your system (F11). You are using version F2. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

update your wifi adapters drivers if you can, they are from 2015 so likely win 8 drivers.

there are only 3 bios so the number difference seems bigger than it actually is
if you update bios, it would help to update Intel management engine interface as well as it is meant to match bios version.. your current version is older than all the versions on website. Not sure how that works.
Gigabyte app centre may update both of these.

Update Nvidia drivers, the April drivers were a little buggy, the newer May drivers are slightly better

 

[Shektron]

Event ID 41 is usually a power supply error, but in this case since you are having BSOD's I don't think it directly points to your PSU. Updating the BIOS does seem like the way forward here, and you can also try running memtest86 on a bootable USB drive to make sure your RAM is not faulty(since the dump file shows memory corruption).

 

[Colif]

Event ID 41 is usually a power supply error,

its not. its just a unexpected restart.its not a direct indication that the PSU is at fault.

half the dumps I see show memory corruption, we aren't sure if its related to memory compression techniques used by windows as we been seeing that in dump files for last few years.

its worth a try though.

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

 

[ggbengaben]

update your wifi adapters drivers if you can, they are from 2015 so likely win 8 drivers.

there are only 3 bios so the number difference seems bigger than it actually is
if you update bios, it would help to update Intel management engine interface as well as it is meant to match bios version.. your current version is older than all the versions on website. Not sure how that works.
Gigabyte app centre may update both of these.

Update Nvidia drivers, the April drivers were a little buggy, the newer May drivers are slightly better

Getting the app center to update the bios fixed the problems, so far...
Will report if things changed. Thanks Colif and everyone for the help, cheers!