Hi guys,
I'm trying to troubleshoot my laptop at the moment and I'm getting nowhere... I am thinking it may be a hardware (GPU?) problem?
The system is:
Acer Predator PH315-51
i7 - 8750H
GeForce GTX 1060
16GB RAM
CFL Sienta_CFS Mobo
I noticed I would randomly get a BSoD when streaming shows through my laptop and more recently every time I would attempt to play warzone.
I have since put a fresh install of Windows 10 on there, halfway through setting up I got DPC Watchdog Violation Error.
I have updated Windows to the latest drivers and attempted to update my GPU driver through Geforce Experience however I don't think the program is recognising my GPU as it will not allow me to update the driver or reinstall the previous driver. I am able to do this manually through the NVIDIA website however will still get BSoD even when not playing Warzone.
The most reoccurring BSoD codes are:
-video memory management error
-Video_dxgkrnl_fatal_error
-video schedular internal error
Any help would be greatly appreciated, the laptop is roughly 18 months old.
Cheers,
Tom
I'm trying to troubleshoot my laptop at the moment and I'm getting nowhere... I am thinking it may be a hardware (GPU?) problem?
The system is:
Acer Predator PH315-51
i7 - 8750H
GeForce GTX 1060
16GB RAM
CFL Sienta_CFS Mobo
I noticed I would randomly get a BSoD when streaming shows through my laptop and more recently every time I would attempt to play warzone.
I have since put a fresh install of Windows 10 on there, halfway through setting up I got DPC Watchdog Violation Error.
I have updated Windows to the latest drivers and attempted to update my GPU driver through Geforce Experience however I don't think the program is recognising my GPU as it will not allow me to update the driver or reinstall the previous driver. I am able to do this manually through the NVIDIA website however will still get BSoD even when not playing Warzone.
The most reoccurring BSoD codes are:
-video memory management error
-Video_dxgkrnl_fatal_error
-video schedular internal error
Any help would be greatly appreciated, the laptop is roughly 18 months old.
Cheers,
Tom