Multiple BSODs with Xbox 360 Controller

computerdude100

Prominent
Apr 29, 2017
11
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510
Hi-

Every once in awhile, my wireless Xbox 360 controller will blue screen my computer - but, there's two different BSODs that it'll cause. Of of them is ATTEMPTED_SWITCH_FROM_DPC. I can tell when this one is going to happen, because when I connect the controller, I won't hear the device connected sound from Windows, and it won't work in any games. When disconnecting the controller (removing the batteries), the BSOD will occur.

The other one is IRQL_NOT_LESS_OR_EQUAL, which is unpredictable. Everything will be working fine, and then I'll disconnect the controller and it'll happen.

However, neither of these happen every time. The controller works just fine most of the time.

Any ideas? The dumps are linked below.

Thanks!

IRQL: https://drive.google.com/open?id=0B7gcBt3pDyWuSnZfUllqeUxsRmc

DPC: https://drive.google.com/open?id=0B7gcBt3pDyWuWF9PQXRPVDM3Tzg
 
Solution
That sounds like a deeper issue such as corrupted files, possibly defective DDR3/4 system memory (or memory with incorrect timings).

I'd start with MEMTEST86 if you've not run a full scan www.memtest86.com

If still stuck, then you may want to investigate:
a) SSD/HDD failing, and
b) reinstall/repair Windows (for example, I have repaired several Windows 10 computers with an "In-Place Upgrade" where I do the following...)

*In-Place W10 Upgrade:
1) download the latest W10 ISO (from Microsoft, must match your version... best to download to USB/DVD from your own PC if in doubt)
2) run Windows 10
3) insert the DVD/USB then run "startup.exe" (or setup. forget)
4) *Make sure to choose the option to "KEEP DATA AND APPLICATIONS", and skip if...
That sounds like a deeper issue such as corrupted files, possibly defective DDR3/4 system memory (or memory with incorrect timings).

I'd start with MEMTEST86 if you've not run a full scan www.memtest86.com

If still stuck, then you may want to investigate:
a) SSD/HDD failing, and
b) reinstall/repair Windows (for example, I have repaired several Windows 10 computers with an "In-Place Upgrade" where I do the following...)

*In-Place W10 Upgrade:
1) download the latest W10 ISO (from Microsoft, must match your version... best to download to USB/DVD from your own PC if in doubt)
2) run Windows 10
3) insert the DVD/USB then run "startup.exe" (or setup. forget)
4) *Make sure to choose the option to "KEEP DATA AND APPLICATIONS", and skip if any prompts for a key

It should then reinstall the main parts of Windows 10.

5) TEST, then if it's not any worse at least, delete the large files (right-click C-drive-> properties-> Disk clean-up-> Cleanup System Files-> )

*Major updates/reinstalls are designed so you can ROLLBACK, but you may have 20GB+ of backup data which you may not need. My dad's 120GB SSD (closer to 100GB usable) at one point was almost 100% after a W10 update but cleaning up everything brought it down to 58GB. Yes, about 40GB of data I could delete.
 
Solution